BluCar Support Specialist - Impounds

Copart•Dallas, TX

About The Position

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. Join our team and help streamline the vehicle recovery process for top financial institutions. BluCar is seeking a BluCar Support Specialist (BCSS) – Impounds to support our internal team and trusted third-party partners in securing the release of vehicles from storage facilities, impound lots, residences, and other locations. This role is essential in minimizing storage costs, reducing cycle times, and delivering exceptional service to our banking and finance clients.

Requirements

Strong communication and customer service skills.
Ability to navigate time-sensitive situations while staying detail-oriented.
Problem-solving mindset with the ability to work collaboratively across teams and external partners.

Nice To Haves

Prior experience with impound coordination, logistics, automotive operations, or vendor relations is a plus.
Previous experience in RDN, MBSi, and other repossession inventory platforms.
Notary experience preferred.

Responsibilities

Act as the primary liaison between Copart , clients, and vendors to ensure the fastest possible release of vehicles.
Communicate with impound lots, storage facilities, and other release locations to coordinate vehicle retrieval.
Apply a thorough understanding of BluCar processes and best practices to problem-solve and facilitate smooth vehicle releases.
Track progress and maintain accurate documentation throughout the release cycle.
Collaborate with internal teams to support efficient workflows and client satisfaction.