Bioinformatics Support Scientist

Watchmaker Genomics • Boulder, CO

8h • $100,000 - $130,000 • Onsite

About The Position

We are seeking an experienced and technically strong Bioinformatics Support Scientist . This role requires strong NGS bioinformatics skills together with written and verbal communication skills, including the ability to summarize and communicate complex concepts to diverse audiences. They will play a crucial role in supporting customers through data analysis and collaboration with scientists across various disciplines. They will also require a solid working knowledge of molecular biology and NGS library preparation.

Requirements

• Customer-facing NGS troubleshooting and analysis
• Proficiency with wide variety of standard bioinformatics tools (e.g. bwa, picard, fgbio, STAR, samtools, bedtools, deseq2, nf-core, Nextflow)
• Experience with python or R (python preferred)
• Familiar with database strategies, architecture, and usage
• Proficient Linux and Bash skills
• Familiar with AWS tools and infrastructure (e.g. EC2, S3, IAM, ECS, Lambda, and Batch)
• Experience leveraging AI tools
• MS in computer science, information systems, or related degree
• 5+ years experience in NGS, bioinformatics and customer-facing activities

Responsibilities

• Provide technical guidance and support for bioinformatics software, databases, and tools to our customers
• Perform bioinformatics analyses on high-throughput sequencing data, gene expression data, and other biological datasets to support customers and support & applications projects.
• Develop expert-level knowledge of Watchmaker’s NGS product portfolio and applications
• Maintain thorough customer-facing documentation and knowledgebase of analysis workflows, methodologies and key parameters used to best analyze data generated with Watchmaker products
• Collaborate with customers and internal teams in the design and analysis of scientific projects to support applications and troubleshooting of Watchmaker products
• Document customer analysis issues, investigate underlying causes, and define solutions to rapidly resolve problems
• Provide customer feedback to facilitate continuous improvement and development of bioinformatics tools and pipelines.
• Conduct training sessions for the Watchmaker support team on bioinformatics tools and best practices.

Benefits

• Employees are eligible for Flexible Time Off, Holidays, employer covers 75% of base medical plan with buy-up options, EAP (employee assistance program), employer paid dental, employer paid vision, employer paid $25,000 life/AD&D policy (with buy-up options), paid parental leave, and a 401(k) retirement plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees