Bioinformatics Support Scientist

Watchmaker Genomics

6h • $100,000 - $130,000 • Onsite

About The Position

We are seeking an experienced and technically strong Bioinformatics Support Scientist. This role requires strong NGS bioinformatics skills together with written and verbal communication skills, including the ability to summarize and communicate complex concepts to diverse audiences. They will play a crucial role in supporting customers through data analysis and collaboration with scientists across various disciplines. They will also require a solid working knowledge of molecular biology and NGS library preparation.

Requirements

• Customer-facing NGS troubleshooting and analysis
• Proficiency with wide variety of standard bioinformatics tools (e.g. bwa, picard, fgbio, STAR, samtools, bedtools, deseq2, nf-core, Nextflow)
• Experience with python or R (python preferred)
• Familiar with database strategies, architecture, and usage
• Proficient Linux and Bash skills
• Familiar with AWS tools and infrastructure (e.g. EC2, S3, IAM, ECS, Lambda, and Batch)
• Experience leveraging AI tools
• MS in computer science, information systems, or related degree
• 5+ years experience in NGS, bioinformatics and customer-facing activities

Responsibilities

• Provide technical guidance and support for bioinformatics software, databases, and tools to our customers
• Perform bioinformatics analyses on high-throughput sequencing data, gene expression data, and other biological datasets to support customers and support & applications projects.
• Develop expert-level knowledge of Watchmaker’s NGS product portfolio and applications
• Maintain thorough customer-facing documentation and knowledgebase of analysis workflows, methodologies and key parameters used to best analyze data generated with Watchmaker products
• Collaborate with customers and internal teams in the design and analysis of scientific projects to support applications and troubleshooting of Watchmaker products
• Document customer analysis issues, investigate underlying causes, and define solutions to rapidly resolve problems
• Provide customer feedback to facilitate continuous improvement and development of bioinformatics tools and pipelines.
• Conduct training sessions for the Watchmaker support team on bioinformatics tools and best practices.

Benefits

• Employees are eligible for Flexible Time Off, Holidays, employer covers 75% of base medical plan with buy-up options, EAP (employee assistance program), employer paid dental, employer paid vision, employer paid $25,000 life/AD&D policy (with buy-up options), paid parental leave, and a 401(k) retirement plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees