Billing Support Specialist

Elizabeth Wende Breast Care LLC•Rochester, NY

9d•$20 - $22•Onsite

About The Position

Breast Imaging facility seeking a full-time medical billing department support staff member to add to our experienced Billing Department. This position is responsible for assisting eligibility, patient AR and insurance AR functions to improve department efficiency and workflow, including but not limited to the duties described below. The position reports directly to the Billing Manager.

Requirements

Prior medical office experience preferred.
Excellent communication skills both written and verbal, and interpersonal skills.
Ability to multi-task, use critical thinking, ability to prioritize tasks.
Must be familiar with Excel/Office Suite.
Ability to work alone on per-determined tasks, or in pairs/group on a project.
Must be flexible with tasks- no day is the same in a billing office.

Responsibilities

Answer phone calls from patients, payers, and other department staff and address all issues/questions respectfully and accurately
Respond to IM requests from other department staff
Call payers to verify eligibility/benefits, claim status and request remits
Submit medical record requests for claims processing, payer audits
Process patient payments received via phone or mail
Assist with end of day closing procedures
Process patient statements and paper claims to payers
Contact patients with overdue balances to coordinate payment or initiate payment plans
Perform other job duties as assigned.