The Billing Support Clerk I assists in obtaining and submitting medical records and/or other forms and correspondence as needed for payors and healthcare providers. Responsibility Process appeals, return mail and fax correspondence, route phone calls, resolve claim errors, and initiate bills for patient copays and deductibles. Post explanations of benefits, electronic remittance, and patient checks to individual accounts in the billing system. Interact with patients, clinicians, insurers, and internal management in a timely and professional manner. Participate in the Quality Assurance plan. Comply with applicable CLIA and HIPAA regulations.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees