Billing Supervisor, Meditech

United Surgical Partners International•Dallas, TX

60d

About The Position

The Billing Supervisor, reporting to the Billing Manager, is responsible for the day to-day management of billing staff, ensuring adherence to processes, productivity, and quality standards. The Supervisor plays a critical role in staff training, monitoring workflow, and escalating issues to the Manager as appropriate

Requirements

Associate's degree or equivalent experience in healthcare/business (Bachelor's preferred).
3-5 years of hospital billing experience, including 1-2 years in a lead or supervisory capacity.
Strong organizational and leadership skills with ability to manage daily team workflow.
Working knowledge of hospital billing systems, payer requirements, and denial management.
Proficiency in MS Word and Excel a must.
Sound judgment and strong skills with respect to interpersonal relations, critical thinking, problem solving and analysis
The ability to communicate effectively, both verbally and in writing, with internal and external clients
Be able to multi-task and handle competing priorities while meeting or exceeding deadlines
Ability to work independently and as a member of the team with the ability to identify and resolve complex client problems
Must possess positive attitude to enhance a cooperative and energetic work environment
High School Diploma or equivalent.

Nice To Haves

Experience with Meditech, AdvantX and Clearinghouses is preferred.

Responsibilities

Supervise day-to-day billing staff activities, including claim preparation, editing, submission, and resolution of rejections.
Assign and monitor workloads by payer, facility, or system queue; ensure staff meet productivity and quality standards.
Provide training, coaching, and support to billing staff; conduct performance evaluations under guidance of the Manager.
Work closely with the Billing Manager to escalate payer trends, workflow barriers, and staff performance concerns.
Assist in monitoring denial patterns and collaborate with coding/collections to support timely resolution.
Support onboarding of new staff, new facilities, and system upgrades or transitions.
Ensure compliance with policies, procedures, and payer regulations at the team level.
Ensure Late Charges, DFNB, and other appropriate reports are worked daily.
Assist the team when needed for charge entry, pulling operative notes, claims transmission and working claim rejections.
Assist in developing new Tools to streamline processes
Coordinate coverage when needed to keep facilities current
Manage a team of 5-10 employees
Provides feedback and proposes changes or enhancements to billing policies and procedures
Provide ongoing training to improve overall performance of Billing Specialist.
Performs other job-related duties as assigned