Billing Supervisor

Performance Optimal Health • Stamford, CT

3d

About The Position

Since 2002, Performance Optimal Health has redefined what outpatient care looks like—bridging clinical expertise with a whole-person, proactive approach to health. Grounded in our signature Four Pillars—Exercise, Nutrition, Recovery, and Stress Management. At Performance, we take a holistic approach to health and recovery, empowering clients to live better lives. Each client undergoes a personalized Optimal Health Assessment, allowing us to tailor their care plan using a variety of our services. These services are built around the Four Pillars of Optimal Health: exercise, nutrition, recovery, and stress management. Our highly trained professionals across all four pillars make each client’s journey their top priority. Why This Role Excites Join a technology-advanced Physical Therapy and Wellness organization where you can lead a billing team using innovative tools to streamline processes, improve accuracy, and support exceptional patient care. This role offers the opportunity to enhance revenue cycle performance within a modern, collaborative, and growth-focused environment.

Requirements

• Bachelor’s degree preferred.
• Experience using Apple products.
• Familiarity using administrative and electronic medical record systems.
• Ability to work independently and within a team environment.
• 3-5 years of supervisory experience.
• Understanding of coding, billing procedures, collection procedures.
• Strong administrative, reporting, organizational and communication skills.
• Ability to travel to other locations (when needed).

Responsibilities

• Lead, mentor, and support the billing staff to foster a positive, collaborative, and high-performing work environment.
• Ensure patients receive clear, accurate, and timely communication regarding billing, insurance, and financial responsibilities.
• Oversee all daily billing functions, including charge entry, claims submission, payment posting, and account follow-up.
• Ensure all billing practices comply with federal, state, and payer regulations, as well as internal policies and procedures.
• Manage accounts receivable, monitor aging reports, and implement strategies to improve collections and minimize denials.
• Support financial operations by ensuring accurate billing, reconciliation, and reporting to maintain strong revenue cycle performance.
• Oversee insurance verification processes and assist with provider credentialing and contract updates as needed.
• Implement quality checks to ensure billing accuracy and uphold high standards of service.
• Generate and analyze billing and revenue data to track performance, identify trends, and recommend improvements.
• Provide ongoing training and guidance to enhance the billing team’s skills, knowledge, and efficiency.
• Assist with patient financial questions and develop strategies to improve understanding, satisfaction, and payment compliance.
• Support the onboarding process by ensuring clear communication of financial policies for new patients.

Benefits

• Access to cutting-edge technology.
• Competitive compensation with progression pathways.
• Medical, Dental, Vision, 401k (for those who qualify).
• Access to infrared sauna, cryotherapy, Pilates, massage, and more (for those who qualify).
• Access to facilities at all locations.
• Career growth opportunities.
• Internal and External Discounts.
• Fun atmosphere.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees