BILLING SPECIALIST

Christ Community Health ServicesMemphis, TN

About The Position

The Billing Specialist is responsible for pursuing and receiving all monies due from insurance companies and patients.   The incumbent is also responsible for corresponding with CCHS’ third-party billing company and managing accounts receivable for various payers and service areas.

Requirements

  • High school diploma plus some specialized training.
  • Four to six years of related experience; preferably back end revenue cycle

Responsibilities

  • Enters patient demographics, verifies insurance and reviews accounts for accuracy.
  • Collects, posts, and manages account payments from insurance companies, public grant funded programs/service agreements and patients.
  • Corresponds with third-party billing company to ensure timely follow-up of requested information (i.e. returns, refunds, recoupments, submission of hospital encounters, patient complaints, coding and fee inquiries, etc.)
  • Manages accounts receivable for assigned service areas and payers.
  • Develops payment plans as needed.
  • Assists with fee schedule management as directed.
  • Corresponds with Site Managers, providers and pharmacy staff regarding billing errors, information requests, returns, questions, etc.
  • Monitors work queues to ensure all encounters are billed correctly.
  • Handles mail and distributes accordingly.
  • Communicates as needed with insurance companies.
  • Assists with entry of NDC numbers as assigned.
  • Assists with review of denial data and identifies training needs of providers, clinical staff and front office staff.
  • Works with Accounting Department as necessary.
  • Performs other duties as assigned.
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