Billing Specialist
About The Position
City Light & Power (CLP) is a company at the forefront of the modern-day electric utility industry. We are a Subcontractor for a major utility provider in Southern California. At CLP, Operations & Maintenance, we provide the best service, and we know that starts with the quality and professionalism of our workforce. We are seeking a Billing Specialist to join our team at our Long Beach location. Flexibility to work some time at the Upland location is preferred, but not required. If you are a highly motivated, energetic, and hardworking individual seeking a place to grow your administrative career, this position may be for you. We are seeking a candidate that demonstrates keen attention to detail who can prioritize and multi-task in a fast-paced environment. The Billing Specialist will process service confirmations via web-based platform (Supplier Portal) for completed contract work, and monitor all key functions related to service confirmation transactions to assure they’re accurate and processed in a timely manner.
Requirements
- HS Diploma or equivalent required.
- One (1) year of previous billing experience preferred.
- Ability to type 40+ WPM.
- Able to meet strict deadlines
- Excellent attention to detail and organizational and digital filing skills.
- Intermediate proficiency of Adobe Acrobat and Microsoft Office and Outlook preferred
- Excellent customer service and strong written and verbal communication skills
- You must be able to work in the US without sponsorship.
- Valid Driver’s License required.
Nice To Haves
- Utility industry experience a plus.
- Flexibility to spend some work hours as needed at the Upland office is preferred.
Responsibilities
- Collect completed packages and unit timesheets from GF and scan documents to Vdrive.
- Audit completed packages by confirming all required documents have been received and have been properly completed
- Quality review completion photos of construction vs job scope to confirm completion of work
- Manage Incompletes
- Work with General Foreman and monitor resolution of incompletes
- Record information related to incompletes in WOS
- File completed packages (banker boxes) and coordinate delivery to main officE.
- Confirm all supporting documentation is received from Closeout team to properly submit service confirmations and change orders.
- Create and submit service confirmations and change orders via web-based billing platform (Supplier Portal).
- Communicate with Field and Closeout Teams via email regarding issues related to billing delays.
- Monitor status of service confirmations and change orders, and initiate communications to resolve issues related to returned service confirmations.
- Communicate with customer on delays regarding billing review and approval.
- Update database records with all pertinent billing information.
- Submit completed work package via SharePoint per customer specification
- Other duties as assigned.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits
- City Light & Power offers an excellent benefits package including health, dental, life insurance, 401(k), profit sharing, Paid Time Off, and holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
