Billing Specialist

Aston Carter•Racine, WI

8d•$22 - $25•Onsite

About The Position

We are seeking a dedicated Billing Specialist to join our team. In this role, you will be responsible for preparing, reviewing, and processing service invoices and customer billings accurately and efficiently. This position involves collaborating with internal departments and external clients to resolve billing discrepancies and inquiries while ensuring alignment with company policies and accounting standards.

Requirements

Proficiency in Microsoft Excel and Outlook.
Experience with invoicing and invoice processing.
At least 2 years of billing experience.
Understanding of ERP systems and accounts receivable.
Excellent verbal and written communication skills.
Ability to handle sensitive, confidential information.
Strong organizational skills and problem-solving ability.
High degree of accuracy and attention to detail.
Basic understanding of accounting principles.

Nice To Haves

Strong customer service skills for both internal and external clients.
Ability to calculate and manage accounting figures effectively.

Responsibilities

Prepare, review, and process service invoices and customer billings in a timely and accurate manner.
Identify, investigate, and resolve billing discrepancies or customer inquiries by collaborating with internal departments and external clients.
Post and apply customer payments, including cash, checks, and credit card transactions, ensuring payments are properly recorded.
Set up and maintain new customer accounts, contracts, billing profiles, and payment terms within internal systems.
Allocate and reconcile material requisitions and service charges to ensure invoices align with contractual agreements.
Maintain customer portals, websites, and required documentation or submittals related to billing and service work.
Prepare, track, and submit lien waivers and other compliance-related documentation as required.
Ensure billing processes are aligned with company policies, customer requirements, and basic accounting standards.
Provide strong customer service support to both internal stakeholders and external customers, responding promptly and professionally to inquiries.
Assist with special projects, reporting, and administrative tasks related to billing and accounting functions as needed.