Billing Specialist

Medbridge Healthcare • Saginaw, MI

9d • Onsite

About The Position

We are seeking an experienced billing specialist to manage collections and payment posting for a physician office. This will be an onsite position.

Requirements

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred
• 1–3+ years of experience in billing, accounts receivable, or collections
• Experience with payment posting and cash applications strongly preferred
• Proficiency in accounting or ERP systems (e.g., QuickBooks, SAP, Oracle, or similar)
• Strong Microsoft Excel skills (data entry, formulas, reconciliations)
• Ability to work with large volumes of financial data accurately
• Understanding of accounts receivable processes, billing cycles, and collections procedures
• Familiarity with basic accounting principles
• Knowledge of payment methods (ACH, wire transfers, credit cards, checks)
• Strong attention to detail and high level of accuracy
• Excellent organizational and time management skills
• Effective communication skills for interacting with customers and internal teams
• Problem-solving skills with the ability to resolve discrepancies and disputes
• Ability to handle sensitive financial information with confidentiality
• Strong follow-up skills for collections and account resolution
• Ability to work independently and meet deadlines
• Customer service mindset with professionalism in collections interactions
• Adaptability in a fast-paced, deadline-driven environment

Responsibilities

• Generate and distribute accurate invoices to customers in a timely manner
• Post incoming payments (checks, ACH, credit cards) to customer accounts and ensure proper allocation
• Reconcile payments against invoices and resolve any discrepancies
• Monitor accounts receivable aging reports and identify overdue accounts
• Conduct collections activities, including contacting customers via phone and email to secure payment
• Maintain detailed records of collection efforts and customer communications
• Investigate and resolve billing issues, disputes, and short payments
• Collaborate with internal departments (sales, customer service, accounting) to resolve account concerns
• Process adjustments, credits, and write-offs in accordance with company policies
• Prepare and distribute account statements to customers
• Ensure compliance with company policies and financial regulations
• Assist with month-end closing tasks, including reporting and account reconciliations
• Maintain accurate and up-to-date customer account information in the billing system
• Support audits by providing requested billing and payment documentation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees