Billing Specialist

MIDSTATES INC•Aberdeen, SD

23h•Onsite

About The Position

This position is responsible for all activities related to invoicing for our print, signs, apparel, and promotional services. Applicants must be analytical, organized, and able to assist with donation tracking, process mailing fees, estimates and cross brand billing. Must have excellent computer and mathematical skills, have multi-tasking abilities, keep accurate records and have a strong attention to detail.

Requirements

Excellent customer service skills.
Excellent oral and written communication skills.
Excellent organizational skills.
Professional, courteous telephone etiquette.
General understanding of tax code.
Overall understanding of printing, signs, apparel, and related processes.
Ability to operate all standard office equipment.
Must be flexible.
Must be able to work well with a diverse group of people and individuals.
Must be able to adjust to volume spikes during peak seasons (Work OT as needed).
Must be able to carry out multi-task projects simultaneously.
Basic computer operation skills to include 10key.
Regular and consistent attendance.
Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to apply basic math concepts (add, subtract, multiply, and divide). Ability to calculate figures and amounts such as discounts, interest and percentages. Ability to apply concepts of basic algebra.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Ability to sit and/or stand for extended periods of time.
Ability to occasionally bend, stoop or kneel.
Ability to use hands and arms to type, reach, handle or feel.
Ability to frequently lift/move up to 10 pounds and occasionally lift/move up to 25 pounds.

Responsibilities

Invoice and calculate tax for completed projects at QQP
Track In-Kind donations and adjustments for QQP
Process vendor invoices for accurate billing on outside goods and services.
Organize and present daily invoices to accounting for integration.
Enter new customers into company systems
Billing QQP Print, Signs, Apparel, Promotional projects.
Reviewing all orders for accurate quote to mfg. requests
Work with promotional vendors for invoicing and applying appropriate markups and upcharges.
Work with the QQP and Midstates shipping team for accurate freight charges.
Apply appropriate freight markups as needed per customer’s negotiated rates.
Work with the Midstates mailroom team for accurate invoicing of USPS services.
Read graphics logs and apply charges for graphics services.
Document and track all In-Kind donations.
Follow and apply adjustments per the adjustment request platform.
Utilize clickup as an organizational tool for additional information needed from the QQP team.
Work with the billing team at Midstates Inc and Panther for accurate invoicing of intercompany produced services.
Use the Billing Bot as a tool for maximized billing volume.
Keep paper invoices organized and submitted per the accounting teams needs for integration.
Prioritize walk in customer “Cash” invoices.
Keep a rolling 13month history of all jobs invoiced, work order tickets, and live samples.
Review and edit appropriate tax as needed per tax code by city/state.
Strive for a weekly clearing of all jobs produced staying current with the ebbs and flows of ticket volume.
Enter new customers into all data bases for consistent tracking of work across all brands.
Maintain global customer notes for communication to all billing specialists.
Review reporting and submit rebates for processing.
All other duties as assigned