Billing Specialist I

ENTRUST Solutions Group

About The Position

The Billing Specialist will play a crucial role in ensuring accurate and timely billing processes with ENTRUST. They are responsible for managing the billing activities, including invoice generation, payment processing, and resolving billing discrepancies.

Requirements

  • High school diploma or equivalent
  • Must have strong computer proficiency including Microsoft Word, Outlook, Teams and Excel

Nice To Haves

  • Deltek VantagePoint

Responsibilities

  • Investigate and resolve billing discrepancies or issues raised by customers, internal stakeholders, or third-party vendors.
  • Reconcile customer accounts to ensure accuracy and completeness of billing records.
  • Maintain accurate billing records and update customer information in the billing system.
  • Provide exceptional customer service by responding to billing inquires, clarifying billing details, and addressing customer concerns in a timely and professional manner.

Benefits

  • Generous paid time off and benefits
  • 401(k) retirement program with a company match
  • Career development programs
  • Tuition reimbursement
  • Flexible work schedule
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