Billing Service Representative II

Intermountain Health

3d • $18 - $25 • Onsite

About The Position

Job Description: Essential Duties and Responsibilities Billing and Claims Processing Posts charges to patient accounts, prepares, verifies, and sends electronic and paper claims to third party payers, researches incomplete, incorrect, or outstanding claims and submits claims with knowledge of all insurance plans and contractual arrangements affecting payments Investigates and resolves claims submission problems with third party payers and reviews new and existing third party claims processing information Posts payments and adjustments to patient accounts, verifies and balances cash and receipts and prepares regular deposits and processes refunds to payers or patients Insurance Follow Up Identifies accounts with unpaid third party balances over set number of days and performs regular calls to payers according to protocols. Handles all incoming correspondence from third party payers. Documents all communication with third party payers in practice management system. . Minimum Qualifications High School Diploma or equivalent and a minimum of three years of business office experience in a healthcare setting including billing and claims processing, insurance and CPT and ICD-10 coding; billing experience with Federally Qualified Health Center preferred but not required OR Certificate of Applied Science from a 1 year Medical Coding and Insurance Billing Program Ability to communicate effectively and diplomatically within a multi-functional team Strong organizational skills and attention to detail Ability to successfully function in a fast paced, service oriented environment Experience in understanding and usage of computers, including the Microsoft Office Suite and preferably knowledge of IDX or other billing/collections software, as well as the ability to learn applications relevant to the position Interact with others by effectively communicating, both orally and in writing.- and -Operate computers and other office equipment requiring the ability to move fingers and hands.- and -See and read computer monitors and documents.- and -Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.- and -May require lifting and transporting objects and office supplies, bending, kneeling and reaching. Location: Intermountain Health St Vincent Regional Hospital Work City: Billings Work State: Montana Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.39 - $24.99 We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice. Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery. Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment. To find out more about us, head to our career site here. Sign up for job alerts! Click ‘sign in’ at the top right corner, create a candidate account, and when we have opportunities that meet your interests, you will receive an email with the job details. Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match. Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor. All positions subject to close without notice. Thanks for your interest in continuing your career with our team!

Requirements

• High School Diploma or equivalent and a minimum of three years of business office experience in a healthcare setting including billing and claims processing, insurance and CPT and ICD-10 coding; billing experience with Federally Qualified Health Center preferred but not required OR Certificate of Applied Science from a 1 year Medical Coding and Insurance Billing Program
• Ability to communicate effectively and diplomatically within a multi-functional team
• Strong organizational skills and attention to detail
• Ability to successfully function in a fast paced, service oriented environment
• Experience in understanding and usage of computers, including the Microsoft Office Suite and preferably knowledge of IDX or other billing/collections software, as well as the ability to learn applications relevant to the position
• Interact with others by effectively communicating, both orally and in writing.
• Operate computers and other office equipment requiring the ability to move fingers and hands.
• See and read computer monitors and documents.
• Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.
• May require lifting and transporting objects and office supplies, bending, kneeling and reaching.

Nice To Haves

• billing experience with Federally Qualified Health Center preferred but not required
• preferably knowledge of IDX or other billing/collections software

Responsibilities

• Posts charges to patient accounts, prepares, verifies, and sends electronic and paper claims to third party payers, researches incomplete, incorrect, or outstanding claims and submits claims with knowledge of all insurance plans and contractual arrangements affecting payments
• Investigates and resolves claims submission problems with third party payers and reviews new and existing third party claims processing information
• Posts payments and adjustments to patient accounts, verifies and balances cash and receipts and prepares regular deposits and processes refunds to payers or patients
• Identifies accounts with unpaid third party balances over set number of days and performs regular calls to payers according to protocols.
• Handles all incoming correspondence from third party payers.
• Documents all communication with third party payers in practice management system.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED