Billing Manager

University of Arkansas • Fayetteville, NC

1d • $61,725

About The Position

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations. The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life. As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary. The Billing Manager is responsible for overseeing all aspects of the billing and collections process for Sponsored programs.

Requirements

• BA or BS from an accredited college or university OR Five or more years of equivalent experience in accounts receivable, collections, and billing roles
• At least five to seven years of experience in billing and cash collections
• At least one to two years of experience in a supervisory role
• Strong organizational skills, attention to detail, and ability to manage deadlines
• Effective written and oral communication skills (e.g. ability to communicate with others in a clear and professional manner)
• Strong customer service and interpersonal communication skills (e.g., ability to work with personnel at all levels to gather information and communicate compliance requirements)

Nice To Haves

• Experience in research administration or related areas
• Experience with Higher Education Institutions
• Master’s degree in a related field (e.g., business, accounting, or public administration)
• Experience using financial accounting systems such as Workday (preferred)

Responsibilities

• Oversee and ensure accuracy of billing schedules.
• Manage access, user roles and updates within sponsor portals related to invoicing.
• Manage the facilitation of check deposits received outside cash management.
• Assign and organize invoicing schedules for each specialist and monitor the billing process.
• Meet weekly with Billing Specialists to discuss outstanding invoices and assist in the collections process.
• Monitor receipts for excess cash receipts that must be returned to the Sponsor.
• Track and resolve payments posted to On Account or Clearing Accounts.
• Calculate interest for advance requests.
• Review the bank statements for unapplied receipts and coordinate with Cash Management/Treasurer’s Offices for cash application to sponsor invoice.
• Review and sign off on SF-270s, 2 CFR 200.415 certification statements or other billing/cash report as required.
• Review and approve invoices and letter of credit draw downs in Workday.
• Respond to and resolve billing inquiries and disputes from sponsors, escalating issues as needed.
• Coordinate with Award Managers and Cash Management on collection of outstanding invoices over 90 days.
• Analyze billing data, identify inefficiencies, and implement strategies to improve billing accuracy and efficiency
• Collaborate with cash management, treasury and award management departments to ensure smooth and integrated billing operations.
• Monthly review and reconciliation of sponsored program awards for unbilled receivables, grants receivable, deferred revenue, on account balances, cash clearing account.
• Prepare monthly financial reports for Leadership review for Sponsored Programs i.e. accounts receivable, unbilled Letter of Credit, and collection statuses.
• Hire, train, and supervise billing staff, providing guidance and support to ensure efficient workflow and team productivity.
• Other professional duties as assigned.
• Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Benefits

• university contributions to health, dental, life and disability insurance
• tuition waivers for employees and their families
• 12 official holidays
• immediate leave accrual
• a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary

What This Job Offers

• Job Type: Full-time
• Career Level: Manager