Manager, Billing

University of Rochester•New York, NY

1d•Hybrid

About The Position

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Responsibilities: Serves as manager of professional fee billing. Supervises business office employees, directs billing collection, and cashiering operations, coding and compliance requirements and management of professional receivables. Provides consultation and direction to faculty on proper coding. Location: Rochester Tech Park (RTP), Gates, NY - Remote options available after in-person training. Occasional onsite meetings / work at RTP are required. Remote location must be within 2 hours of RTP and within New York State.

Requirements

Bachelor's degree and 3 years of related relevant experience in business office operations, consulting or auditing required
Or equivalent combination of education and experience

Responsibilities

Manages billing office employees, including hiring, training, evaluating, and performing disciplinary actions as necessary, following department and University guidelines.
Monitors and evaluates work of subordinates to ensure adherence to policies and procedures.
Develops new policies and procedures for assigned area.
Manages and monitors billing office operations, including charge entry, billing and collecting from patients and third party payors, posting of payments, and reporting of results.
Manages receivables and ensures appropriate follow up on accounts by collections staff.
In collaboration with administrator, develops strategic initiatives related to billing functions.
Actively participates in URMC initiatives ,including evaluating opportunities for continued billing efficiency and best practice recommendations.
Serves as department liaison to other University departments and groups on matters related to business functions.
May provide consultation and direction to faculty on proper coding.
May develop ongoing physician education program for coding, documentation, and billing efficiency.
May work directly with faculty and/or compliance staff to ensure all billing is compliant with internal and external regulations.
Establishes and maintains good working relationships with third party payor representatives.
Serves as the primary contact for the department to such payors.
Safeguards University assets, such as cash and receivables, by implementing appropriate internal control mechanisms.
Periodically reviews internal control.
Maintains thorough knowledge of charges, services, fees, allowances, and coding requirements for multiple specialties to ensure all billings and payments are accurate and reimbursement is maximized.
Provides periodic written reports and analysis to Faculty and Administrator to clearly present the results of billing operations and the status of receivables for multiple specialties.
Other duties as assigned.