Billing Manager

Mountainside Treatment Center • New York, NY

2d • $60,000 - $70,000

About The Position

About this Position:

Manage the facility's billing and collections department, including, but not limited to: ensuring departmental regulatory compliance, providing guidance and counsel to supervisor(s) and staff, and monitoring internal indicators. Preparing and presenting financial reports. Develop expertise with existing practice management systems to lead/manage implementation and set-up of new billing codes/procedures.

Your Role:
Departmental Management:
Maintain, request, and prepare reports on billing and collection activities and other revenue cycle management reports, analysis, key indicators/metrics and trend assessment
Present and interpret financial data on a timely basis
Ensure optimal collections and client billing throughout the entire revenue cycle
Strategically and tactically align the department with relevant trends in the physician market – EHR, Coding, etc.
Learn new lines of business and cross-train staff
Responsible for coordinating all billing activities, advising, and training staff across the entire continuum of care.
Identify best practices and most efficient work flow processes
Ensure departmental compliance with all standards and regulations from applicable governmental and other regulatory entities
Set and monitor overall goals and objectives for the department
Create and maintain policies and procedures for the facility billing and collections department
Oversee and participate in monthly audits of each client
Read bulletins and attend seminars for industry trends and updates
Monitor system performance and system upgrade issues; provide feedback and recommendations
Act as backup in supervisor’s absence
Complete special projects and all other duties as assigned.
Managerial Duties:
Develop and maintain employee and collection metrics
Review and refine metrics, financial reports, audits and annual performance evaluations completed by the supervisor(s)
Establish relationship with the collection agency, track accounts sent to collections, and report results on a monthly basis.
Oversee routine audits on staff for quality assurance, develop action plans and solutions based on findings
Provide guidance and counsel to supervisor(s) on complex billing/collections issues and with regard to difficult employee matters
Provide on-going training and development to supervisor(s) and staff
Complete annual performance evaluations and approve any time out of work for direct reports
Handle disciplinary actions and carry out terminations when necessary
Hold weekly one-on-one and departmental meetings with staff to discuss issues and assess goals and objectives and facilitate communication
Identify and assist Supervisor(s) in resolving ineffective billing procedures and processes.
Other Duties:
Act as the main liaison between the company and payer sources as relates to fiscal management
Become an industry expert and deliver topical presentations as needed
Seek opportunities to develop new skills and maintain continuing professional development

Requirements

• BS/BA in Accounting or related field required; MBA preferred
• Minimum 6+ years of experience managing a complex, multisite billing department in a healthcare setting; substance abuse billing experience preferred
• Certification in coding is strongly preferred and desired
• Excellent organizational skills
• Ability to multitask, establish priorities, and work independently
• Exceptional problem-solving skills
• Excellent analytical skills and attention to detail
• Exceptional leadership, interpersonal, and motivational skills
• Aptitude for interpreting and communicating complex financial data effectively
• Capacity to think globally and strategically
• Strong ability to deal with stressful situations and handle conflict
• Ability to work independently and handle multiple tasks
• Demonstrated ability to communicate professionally both internally and externally
• Experience managing/coding activities of multiple locations
• Extensive knowledge in Medical Billing
• Thorough knowledge of industry-specific standards
• Advanced knowledge of financial statement preparation
• Demonstrated experiential knowledge of medical practice billing and collections
• Complete understanding of facility practice operations
• Advanced knowledge of EMR software systems and Microsoft Excel
• Thorough knowledge of all health insurance billing/collection requirements

Responsibilities

• Maintain, request, and prepare reports on billing and collection activities and other revenue cycle management reports, analysis, key indicators/metrics and trend assessment
• Present and interpret financial data on a timely basis
• Ensure optimal collections and client billing throughout the entire revenue cycle
• Strategically and tactically align the department with relevant trends in the physician market – EHR, Coding, etc.
• Learn new lines of business and cross-train staff
• Responsible for coordinating all billing activities, advising, and training staff across the entire continuum of care.
• Identify best practices and most efficient work flow processes
• Ensure departmental compliance with all standards and regulations from applicable governmental and other regulatory entities
• Set and monitor overall goals and objectives for the department
• Create and maintain policies and procedures for the facility billing and collections department
• Oversee and participate in monthly audits of each client
• Read bulletins and attend seminars for industry trends and updates
• Monitor system performance and system upgrade issues; provide feedback and recommendations
• Act as backup in supervisor’s absence
• Complete special projects and all other duties as assigned.
• Develop and maintain employee and collection metrics
• Review and refine metrics, financial reports, audits and annual performance evaluations completed by the supervisor(s)
• Establish relationship with the collection agency, track accounts sent to collections, and report results on a monthly basis.
• Oversee routine audits on staff for quality assurance, develop action plans and solutions based on findings
• Provide guidance and counsel to supervisor(s) on complex billing/collections issues and with regard to difficult employee matters
• Provide on-going training and development to supervisor(s) and staff
• Complete annual performance evaluations and approve any time out of work for direct reports
• Handle disciplinary actions and carry out terminations when necessary
• Hold weekly one-on-one and departmental meetings with staff to discuss issues and assess goals and objectives and facilitate communication
• Identify and assist Supervisor(s) in resolving ineffective billing procedures and processes.
• Act as the main liaison between the company and payer sources as relates to fiscal management
• Become an industry expert and deliver topical presentations as needed
• Seek opportunities to develop new skills and maintain continuing professional development

Benefits

• Comprehensive benefit package
• Paid Time Off (which increases after 1 year with Mountainside)
• Paid holidays including a Multicultural Holiday
• 401(k) with employer matching
• Monthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager