Billing Manager

Siemens Healthineers

6d

About The Position

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Defines and ensures implementation of Business Excellence strategy, guidelines and procedures, acts as trusted advisor to senior management regarding Business Excellence development and leads other managers or project managers and teams of professionals or consultants.

Requirements

• 5-7 years of experience in global B2B billing and order management
• 5- 7 years people management experience in a Fortune 500 company
• Bachelor's degree preferred
• Strong analytical thinking focused on process improvement and decision making
• Ability to successfully manage relationships across all levels and provide strong partnership
• Strong communications, organizational and interpersonal skills necessary to establish and maintain effective working relationships with others
• Ability to handle multiple complex tasks and prioritize in a fast-paced environment
• Demonstrates decisiveness, shows the courage to challenge and to make tough decisions, even in ambiguous circumstances
• Demonstrates commitment to personal and professional development by seeking feedback, remaining open to criticism and working through personal development plan; demonstrates an openness to change and actively leads change
• Ability to support the vision with effective long-term plans
• Ability to exude confidence and credibility; inspires confidence and respect; demonstrates assertiveness and projects a professional image

Responsibilities

• Responsible for supporting a team of billing analysts, who themselves are responsible for: Processing capital, services and parts billing as triggered by upstream order management processes and related billing plans
• Timely loading invoices into customer billing portals as required and monitoring for payment status
• Collaborate with cross functional business partners in Order Processing, Collections, Sales, Service, and Technology to address root causes of past dues, delayed billing, and customer disputes in support of process improvements
• Participate in Quote to Cash-related projects as needed, to include creation of billing requirements and user acceptance testing
• Identifies and supports key controls in keeping with audit and financial guidelines
• Defines and monitors appropriate KPIs and improvement targets together with management and functions.
• Develops and maintains work instructions for billing processes for purposes of training/cross-training and audit

Benefits

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• life insurance
• long-term and short-term disability insurance
• paid parking/public transportation
• paid time off
• paid sick and safe time

What This Job Offers

• Job Type: Full-time
• Career Level: Manager