Billing Lead

Incyte Pathology, P.S.•Spokane Valley, WA

About The Position

A Billing Specialist Lead oversees daily medical billing operations while supporting the Finance Director in resolving complex issues and coordinating training for Billing Specialists. This role combines hands-on billing expertise with leadership responsibilities, ensuring accurate claim submission, efficient workflow, and continuous staff development across the billing team.

Requirements

High school diploma or equivalent required.
Minimum four years related experience required in medical or insurance billing.
Minimum two years of experience completing Billing Specialist II duties
Proficient in Microsoft Office Suite, including intermediate Excel skills andaccuratedata entry (10-key)
Knowledge of medical terminology, accounts receivable processes, and Centricity Group Management software preferred
Strong leadership, organizational, and time management skills with the ability to prioritize and delegate effectively
Excellent verbal and written communication, interpersonal, and customer service skills
Strong analytical, problem-solving, and attention to detail abilities
Ability to work independently with minimal supervision and manage multiple tasks in a fast-paced environment
Proficient in the use of standard office equipment (fax, copier, scanner, etc.)

Nice To Haves

Certified Professional Biller (CPB) by AAPC preferred

Responsibilities

Supervise and support billing staff, including training, mentoring, and performance management
Coordinate team schedules andPTO
Assign andmonitordaily tasks, workloads, and productivity metrics
Serve as the primary point of contact for escalated billing issues and interdepartmental communication
Oversee claims processing, payment posting, vouchers, and EFT reconciliation to ensure accuracy and timeliness
Verify patient demographics, insurance information, and order entry accuracy
Support technical billing processes and system interfaces (LIS to AR), as needed
Conduct regular quality assurance reviews to ensure adherence to procedures and training effectiveness
Identifytraining needs and support onboarding and continuous staff development
Participate in audits and ensure completion of required QA and reporting activities
Monitor claims fortimelyprocessing and follow up on outstanding accounts
Assistwith denial management, appeals, and complex billing issue resolution
Provide troubleshooting support to team members
Develop, implement, and refine billing workflows and procedures
Ensure compliance with healthcare regulations and internal policies
Support testing and implementation of new systems, processes, and updates
Oversee completion and accuracy of reports (e.g., monthly spreadsheets and tracking tools)
Monitor departmental performance and ensuretimelycompletion of assigned responsibilities
Performadditionalduties as assigned