Billing & Eligibility Coordinator

HAYMARKET CENTER • Chicago, IL

just now

About The Position

The Billing and Eligibility Coordinator plays a key role in supporting the accuracy, timeliness, and efficiency of billing and authorization processes across all Haymarket Center service lines. This position bridges the work of the Client Benefits Navigators and the Revenue Cycle team to ensure client eligibility, authorizations, and billing data are complete and aligned prior to claim submission. The Coordinator ensures billing operations run smoothly across behavioral health, residential, and FQHC programs, while maintaining compliance with payer and regulatory requirements. This position requires strong attention to detail, coordination across departments, and a proactive approach to identifying and resolving billing or eligibility issues.

Requirements

• Associate’s degree required, Bachelor’s degree in Healthcare Administration, Accounting, or related field preferred.
• Minimum 2 years of experience in healthcare billing, revenue cycle, or insurance verification.
• Experience in behavioral health, FQHC, or Medicaid/MCO billing highly preferred.
• Working knowledge of healthcare billing, insurance verification, and revenue cycle operations (Medicaid and MCO experience preferred).
• Familiarity with electronic health record systems (NextGen preferred) and billing/clearinghouse platforms.
• Understanding of payer authorization and eligibility requirements for behavioral health and primary care services.
• Strong attention to detail, organizational skills, and ability to manage multiple tasks and deadlines.
• Effective communication and collaboration skills across departments.
• Ability to maintain confidentiality and exercise discretion with sensitive information.
• Proficiency in Microsoft Excel and basic data tracking or reporting.

Nice To Haves

• Bachelor’s degree in Healthcare Administration, Accounting, or related field preferred.
• Experience in behavioral health, FQHC, or Medicaid/MCO billing highly preferred.
• Working knowledge of healthcare billing, insurance verification, and revenue cycle operations (Medicaid and MCO experience preferred).
• Familiarity with electronic health record systems (NextGen preferred)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees