Billing Department Call Center Administrative Assistant
Orthopaedic Specialty Group•Shelton, CT
About The Position
Job Summary: Handles incoming telephone call inquiries into the Billing Department, and assists with various Billing functions. Must have stellar customer service skills. Daily Duties
Responsibilities
- Act as Billing office resource for patient and inter-departmental billing questions
- Research patient accounts in Athena practice management system.
- Process incoming patient credit card payments
- Update patient demographics in Athena practice, as needed
- Refer patients to Financial Counselor and Self pay billing representative, as needed to resolve outstanding balances.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
