Billing Department Call Center Administrative Assistant
Orthopaedic Specialty Group•Shelton, CT
About The Position
Handles incoming telephone call inquiries into the Billing Department, and assists with various Billing functions. Must have stellar customer service skills.
Responsibilities
- Act as Billing office resource for patient and inter-departmental billing questions
- Research patient accounts in Athena practice management system.
- Process incoming patient credit card payments
- Update patient demographics in Athena practice, as needed
- Refer patients to Financial Counselor and Self pay billing representative, as needed to resolve outstanding balances.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
