Admin Office: Billing Coordinator

New Applicants•Albany, NY

1d•Hybrid

About The Position

The Capital District YMCA is seeking an entry level Billing Coordinator to join our finance team! Our billing specialists are responsible for membership, childcare, and program billing as well as collection. As a Billing Coordinator, you will provide best in class customer service to our members and employees.

Requirements

HS/GED required; AAS preferred.
Prior bookkeeping and computer software experience required.
Data entry skills.
Excellent human relation skills, organizational, and communication skills
Knowledge of and commitment to the mission of the YMCA.

Responsibilities

Timely and accurate setup of member information in subsidiary computer system
Timely and accurate production of billing statements
Maintain records in organized and accurate manner to allow for timely retrieval
Provide courteous and prompt responses to member and staff inquiries
Utilize a variety of communication methods to correspond with members and staff including, but not limited to, letters, phone calls, and email
Review and identify delinquent accounts for remedial action
Communicate with members and other necessary parties to collect balances owed
Develop action plans which may include payment arrangements, cessation of services, use of a collection agency, or other methods as required
Prepare and submit accurate/timely third party billing.
Prepare various reports such as rosters, outstanding balances, and delinquency/collections reports.
All other duties, as assigned.