Billing Coordinator

Masters TransportationKansas City, MO
4hOnsite

About The Position

The Billing Coordinator is responsible for ensuring accurate, timely, and efficient billing processes that support the organization’s financial operations. This role prepares, reviews, and processes customer invoices, verifies supporting documentation, resolves billing discrepancies, and collaborates closely with internal teams such as Accounting, Operations, and Customer Service. The Billing Coordinator also maintains billing records, monitors accounts for accuracy, and supports month‑end close activities. Strong attention to detail, organizational skills, and a customer‑service mindset are essential for success in this position

Requirements

  • Strong attention to detail and high degree of accuracy.
  • Excellent organizational and time‑management skills.
  • Strong written and verbal communication abilities.
  • Ability to work independently while collaborating effectively with cross‑functional teams.
  • Proficiency in Microsoft Excel and other office applications.
  • Customer‑service orientation with the ability to handle inquiries professionally.
  • High school diploma/GED required.
  • 1-3 years of billing, accounts receivable, or general accounting experience preferred.

Nice To Haves

  • Bachelor’s Degree in Accounting or Finance.

Responsibilities

  • Prepare and generate customer invoices, ensuring accuracy of rates, quantities, tax, discounts, and supporting documentation.
  • Review billing data for errors, omissions, and inconsistencies prior to issuing invoices.
  • Ensure invoices comply with contract terms, pricing structures, and departmental policies.
  • Upload or submit invoices through billing portals, e‑billing systems, or customer‑required platforms.
  • Maintain accurate billing records, logs, and digital filing systems.
  • Research and resolve billing discrepancies by collaborating with internal teams such as Sales, Operations, Customer Service, and Accounting.
  • Respond promptly and professionally to customer inquiries related to invoices, statements, and account balances.
  • Work with collections or AR teams to clarify charges and support payment resolution.
  • Assist with the preparation of billing reports, aging summaries, and other internal financial documents.
  • Support month‑end close by reconciling billed vs. unbilled revenue, preparing adjustments, and validating billing data.
  • Ensure timely escalation of any issues that may delay billing or revenue recognition.
  • Enter and maintain billing data within ERP systems, accounting software, and/or billing platforms.
  • Participate in process improvement initiatives to increase billing efficiency and reduce error rates.
  • Support the standardization and documentation of billing procedures and workflows.

Benefits

  • Generous Paid Leave and 12 Paid Holidays.
  • Competitive health insurance, dental, vision, company-paid life insurance, and short/long- term disability benefits.
  • 401(k) with company match.
  • Flexible Spending and Health Savings Accounts.
  • Discounts on travel, entertainment and more.
  • Investment in Employee Development
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