Billing Assistant

Exceptional Wellness Counseling • Manalapan, NJ

167d • $24 - $27 • Onsite

About The Position

At Exceptional Wellness Counseling (EWC), we’re not just a mental health group practice - we’re a community. Therapist-owned and people-first, we believe your job should support your well-being, not deplete it. We foster a fun, collaborative, and supportive culture where laughter is common, your input matters, and you're empowered to grow. We’re looking for a Billing Assistant to support and elevate our billing operations. If you're organized, personable, and ready to take ownership in a fast-paced but deeply supportive environment, read on.

Requirements

• Experience: 3+ years of medical billing and 1+ year in a billing management
• Expertise: Strong knowledge of Medicare and commercial insurance, ICD-10 and CPT codes, credentialing, and payer processes
• Communication: Friendly, confident, and professional in person, on the phone, and via email
• Work ethic: Reliable, detail-oriented, proactive, and open to feedback
• Problem-solver: You don't just spot issues—you fix them
• Tech-savvy: Comfortable with billing systems and digital communication platforms
• People-first attitude: You value team collaboration and top-notch client care
• Local presence: Must be able to commute to our Manalapan and Shrewsbury offices.

Responsibilities

• Promoting a solution-focused and team-oriented environment on the billing team.
• Manage the full billing cycle from claim submission to resolution.
• Accurately verify prospective and current client information and insurance.
• Ensure timely and accurate insurance claim processing and payment posting.
• Process client payments and maintain up to date financial records.
• Handle billing issues (such as coordination of benefits, insurance terminations, recoupments), with the ability to solve escalated billing issues further into the role.
• Maintain and optimize insurance aging reports, billing metrics, and documentation.
• Coordinate credentialing and re-credentialing of providers.
• Respond to client and staff billing questions with clarity and empathy.
• Collaborate closely with the leadership team to improve processes and support strategic goals.
• Ensure compliance with billing procedures, carrier requirements, and HIPAA regulations.
• Support ongoing billing initiatives and improvements across the department.

Benefits

• Full benefits: Health, dental, 401(k) with 3% match, paid time off, and a wellness stipend
• PTO includes: 17 PTO days, 4 days of sick time, and 7 paid holidays.
• Collaborative culture: Work with a high-functioning, humorous admin team that truly has your back.
• Work-life balance: We practice what we preach with realistic expectations and flexibility.
• Team fun: Quarterly team outings like Top Golf, paddleboarding, and paint nights

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed