Billing/AP, Customer Relations

Franklin Electric•Avon, IN

About The Position

At Franklin Water Treatment, we are leaders in cutting-edge water treatment solutions, and we're looking for a skilled and dedicated Billing & AP, Customer Relations professional to join our dynamic team. If you thrive on solving complex customer challenges with tact and professionalism while remaining organized in completing time-sensitive tasks, we want to hear from you! MOVE FORWARD WITH US! What you will be doing? Process inbound phone calls, email and daily mail. Post and process customer payments, including preparing daily deposits. Research and resolve customer payment issues. Performs general billing work, which may include entering data and maintaining records, invoices, and supporting documents of amounts due for items purchased or services rendered. Perform Accounts Payable tasks, including but not limited to setup of new vendors, processing payment to existing vendors; resolve invoice discrepancies; actively retrieve invoices for payment (e.g., utilities); and, assist accounting team with month-close duties. Who we want: If you possess effective communications skills; can work under tight time pressures while maintaining a good quality of work; and, can handle conflictive conversations, we encourage you to apply for this rewarding opportunity. What you need: Associate’s degree in accounting, business administration, finance, or a related field (preferred); High school diploma or equivalent (required) One to three years of relevant education or experience in accounting or a related field (required). Company Values & Benefits FWT provides many opportunities to learn and grow through development opportunities such as training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more! We offer competitive salaries, comprehensive benefits, and amenities such as: Generous paid time off & holidays 401(k) with matching & service contributions Health, dental, vision, life insurance Short & long-term disability Fertility & adoption support Undergraduate & graduate tuition reimbursement Professional development assistance Health & wellness programs Employee Discount Program

Requirements

High school diploma or equivalent (required)
One to three years of relevant education or experience in accounting or a related field (required).
effective communications skills
can work under tight time pressures while maintaining a good quality of work
can handle conflictive conversations

Nice To Haves

Associate’s degree in accounting, business administration, finance, or a related field (preferred)

Responsibilities

Process inbound phone calls, email and daily mail.
Post and process customer payments, including preparing daily deposits.
Research and resolve customer payment issues.
Performs general billing work, which may include entering data and maintaining records, invoices, and supporting documents of amounts due for items purchased or services rendered.
Perform Accounts Payable tasks, including but not limited to setup of new vendors, processing payment to existing vendors; resolve invoice discrepancies; actively retrieve invoices for payment (e.g., utilities); and, assist accounting team with month-close duties.