About the position
The job overview for this role is that it is reporting to the Billing Manager and involves working closely with other members of the Billing and Revenue accounting team. The main responsibilities include handling complex billing and related accounting tasks, supporting month-end close, audits, and NetSuite implementation. The role requires strong analytical and problem-solving skills, proficiency in NetSuite and Salesforce, and a commitment to excellent internal customer service. A background in accounting or finance, preferably in the SaaS industry, is preferred.
Responsibilities
- Responsible for all aspects of Complex Billing and A/R transactions including setting up customer profiles, entering Non-Standard Sales Orders in NetSuite, processing customer billing, and issuing credit memos
- Maintain a reliable billing process and controls to ensure billing is completed by day 1
- Raise all sales order questions/issues to Billing Manager on a timely basis
- Be the primary point of contact internally with the U.S. Billing department for any internal billing related issues and ensure customer-specific billing requirements are consistently met
- Perform complex reconciliations and analysis on accounts receivable
- Monitor outstanding receivables and actively follow-up on past due accounts by email
- Analyze AR aging and provide the status of aged open items by customer to U.S. Billing and Revenue departments
- Lead or assist in special projects as needed (e.g. audits, system implementation, etc.)
- Review Non Standard Sales Order forms and related legal documents for key terms affecting billing and collection
- Coordinate with the U.S. Billing department in validating data integrity within Salesforce against the contracts and tracking renewal and upsell opportunities
- Active member in NetSuite implementation, ensuring adherence with the project plan
Requirements
- BA/BS in Accounting or Finance preferred
- 4+ years of accounting and/or financial reporting from high growth firm in the SaaS industry preferred
- Proven understanding of order administration, contract review, billing and usage based invoicing
- Experience with NetSuite and Salesforce
- MS Office/G Suite proficiency
- Advanced skills in Excel including VLOOKUP, IF functions, pivot tables, etc.
- Commitment to excellent internal customer service
- High attention to detail and accuracy
Benefits
- Competitive salary and compensation package
- Opportunity to work with leading financial services firms
- Chance to make a positive impact on the world's capital
- Access to Addepar's tech and data platform
- Opportunity for global expansion and growth
- Flexible workforce model with offices in multiple locations
- Opportunity to work on complex billing and accounting tasks
- Collaboration with a diverse and talented team
- Involvement in special projects and audits
- Exposure to NetSuite and Salesforce systems
- Commitment to excellent internal customer service
- Emphasis on learning and professional development
- Equal opportunity employer with a focus on inclusion and belonging
- Reasonable accommodation for individuals with disabilities
- Virtual interview and onboarding experience for safety
- Warning about phishing scams and commitment to candidate safety