Billing Administrator

Moore's Electrical & Mechanical•Altavista, VA

1d•Onsite

About The Position

Moore's Electrical & Mechanical is a 100% employee-owned (ESOP) commercial and industrial services company serving Virginia and North Carolina since 1985. Their mission is to build people as well as buildings, doing all things with a servant's heart and leaving a positive, lasting impact. They envision employees to say Moore's is the best place they've ever worked, customers to receive the best service they've ever had, and communities to be strengthened by their work. Their values-Execute, Protect, Improve, and Character-drive every job they do. The Service Billing Administrator is responsible for billing all work orders within 10 days of completion of service calls.

Requirements

High School Diploma or equivalent.
Strong customer service and interpersonal skills including both written and verbal communication.
Ability to prioritize tasks and multi-task.
Ability to work individually with a teamwork mindset.
Willing to assist and collaborate with others when issues arise.
Clean driving record and dependable transportation.
Proficient computer skills including Microsoft products as well as efficient typing skills.

Nice To Haves

Billing experience preferred.
Experience with ERP systems or similar software is a plus.

Responsibilities

Verify all attached documents are included in work orders upon completion of work
Edit work order description for customer friendly wording
Verify labor and parts pricing before marking work order approved for billing
Verify invoice does not exceed customer supplied NTE (Not to Exceed) amount
Verify service report includes all details of work performed and customer's signature
Verify all information on invoices are accurate in the invoice summary report
Provide backup for other Billing Administrators as needed