Billing Administrator

Gallup•Omaha, NE

1d•$24 - $27•Hybrid

About The Position

Bring accuracy, efficiency and integrity to every invoice you touch. As a billing administrator at Gallup, you’ll play a pivotal role in upholding the operational excellence that fuels our mission. Your team and the organization will depend on your ability to manage billing processes with speed, precision and professionalism. In this role, you’ll handle invoicing and account updates for our clients, ensuring deadlines are met and data accuracy is never compromised. You’ll monitor and reconcile accounts, resolve discrepancies, and communicate with trusted partners across the globe. If you want to work with a highly engaged team that is passionate about productivity, accuracy and excellence, apply today!

Requirements

Associate degree required; bachelor’s degree preferred — must have degree by May 2026
Proficiency in Excel required
A commitment to working on-site at Gallup’s Omaha office at least three days a week required
Eligibility to work in the U.S. required; this position is not eligible for employment visa sponsorship

Responsibilities

Create, review and process client invoices and credit memos in accordance with contractual terms and internal policies
Reconcile and verify billing data, identifying and correcting discrepancies to ensure accuracy and compliance
Manage account updates and maintain accurate client financial records in Gallup systems
Partner with internal teams across finance, consulting and operations to resolve billing questions and support collections efforts
Monitor billing timelines to meet monthly and quarterly closing deadlines
Contribute to process improvements that increase efficiency, reduce risk and enhance client satisfaction
Proactively communicate changes and updates to internal stakeholders and clients
Adapt to software and process enhancements that meet evolving customer need