Billing & Accounts Receivable Coordinator
About The Position
Total Comfort Group has been delivering outstanding installation, preventative maintenance, and repair services for multi-site commercial and retail operations nationwide since 2008. Our commitment to superior customer experience and reliable service makes us a trusted partner for many elite organizations across the country. The Billing & Accounts Receivable Coordinator is responsible for managing the full billing cycle, generating customer invoices, tracking outstanding payments, and performing collection activities to ensure timely receipt of funds. This role plays a key part in supporting the finance team by maintaining accurate financial records, resolving billing issues, and providing excellent customer service to both internal and external stakeholders.
Requirements
- 3–5 years of experience in billing, accounts receivable, or a related finance role.
- Proficiency with accounting software.
- Strong knowledge of invoicing, receivables, and collections processes.
- Excellent communication and customer service skills.
- High attention to detail and strong organizational abilities.
- Ability to multitask, support team needs, and meet deadlines.
- Billing, AR, or related finance: 3 years (Required)
- Ability to Commute: Eatontown, NJ 07724 (Required)
Nice To Haves
- Experience in a fast‑paced business environment.
- Strong spreadsheet skills (Excel, Google Sheets).
- Understanding of credit and collections best practices.
Responsibilities
- Prepare and send accurate customer invoices in a timely manner.
- Review billing information for accuracy, completeness, and proper documentation.
- Process billing adjustments, credits, and refunds as necessary.
- Maintain organized and up‑to‑date billing files and documentation.
- Record incoming payments and correctly apply them to customer accounts.
- Monitor accounts to identify outstanding or overdue balances.
- Reconcile customer accounts and resolve discrepancies.
- Generate aging reports and provide regular updates to management.
- Contact customers regarding past‑due invoices via email, phone, and written communication.
- Escalate delinquent accounts in accordance with company policies.
- Work closely with sales, operations, and finance teams to resolve issues delaying payment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
