Bilingual Talent Engagement Specialist

MMC Group • Salinas, CA

1d • Onsite

About The Position

This role is part of an operational team, responsible for greeting clients and managing the reception area, client outreach, and appointment scheduling. A key aspect of the position involves managing client information in the database and ensuring each client's journey is completed. The specialist will also support management by gathering necessary data and generating reports. Additionally, the role includes assisting with new participant orientations and preparing all required informational materials or packets.

Requirements

• Bilingual (English and Spanish)
• Self-motivated
• Flexible team player
• Strong organizational skills
• Strong interpersonal skills
• Strong communication skills
• Driven and comfortable multitasking
• Ability to recognize and solve problems as they arise
• Enjoy making connections with others both in person and over the phone
• Excellent customer service
• High School Diploma

Responsibilities

• Greeting clients and managing the reception area
• Client outreach
• Appointment scheduling
• Manage client information in the database
• See each client through to completion
• Support management by gathering needed data and generating reports
• Assist with new participant orientations
• Assembling all necessary informational materials or packets
• Respond to business phones including directing callers to appropriate staff
• Responding to voicemail messages within 24 hours of receipt
• Scheduling client appointments
• Seek out process improvements to improve the company
• Manage and direct office communications

Benefits

• Health insurance plans for active candidates on assignment
• Medical coverage
• Dental coverage
• Vision coverage
• Life insurance
• Disability insurance
• Additional voluntary benefits
• Support of a team that values your well-being, both on and off the job

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees