Bilingual Specialist

Wake County Public School System•Cary, NC

13d•Hybrid

About The Position

Provides two-way interpretation between English and Spanish for families and staff and coordinates and schedules district interpretation services to support effective communication. Responds to requests received through the department’s two Language Assistance phone lines and provides interpretation for special education meetings, parent-teacher conferences, and school events.

Requirements

Advanced knowledge in fluent Spanish and English, with excellent oral and written communication skills in both languages
Considerable knowledge of Microsoft Office, specifically Word, Excel, PowerPoint, and Outlook; Google Apps
Working knowledge of public education processes in the United States
Excellent organizational skills
Excellent customer service skills
Effective time management skills
Ability to interpret from English to Spanish and from Spanish to English using consecutive, simultaneous, and sight translation techniques
Ability to display a high degree of professionalism, and integrity
Ability to handle information in a confidential, appropriate, and helpful manner
Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback
Ability to establish and maintain effective working relationships with school system staff, students, families, community organizations, and agencies.
High School Diploma or equivalent
Two years of recent experience working as a part-time or full-time interpreter.
Successful completion of an interview and written exam administered by the Office of Translation and Interpretation Services
Must hold and maintain a valid motor vehicle operator’s license according to the State of NC requirements.

Nice To Haves

Considerable knowledge of the Wake County Public School System (WCPSS)
Experience working in a school environment.

Responsibilities

Allocates resources by scheduling Wake County Public School System’s (WCPSS) interpreters to the maximum extent possible and sends other requests to a third-party interpreter provider.
Estimates the amount of time required for interpretation of specific meetings and events as well as the travel time necessary to arrive at scheduled appointments for interpreters.
Serves as the key person in coordinating services by matching appropriately skilled interpreters to the needs of the meeting or event.
Prepares the monthly reports of interpretation services rendered from requests by school or Central Services departments.
Maintains and updates information in the Interpreter Request Portal.
Provides guidance to school-based and Central Services personnel concerning best practices for scheduling interpreters.
Maintains confidentiality of sensitive information.
Responds to parent inquiries regarding written correspondence and requests from translation/interpretation services via the language assistance phone line, as needed.
Reviews and reconciles billing statements from third party providers to verify accuracy of interpreters attending meetings.
Performs other related duties, as assigned.