Bilingual - Spanish Receptionist

Ben E. Keith Company•Fort Worth, TX

20h•Onsite

About The Position

For more than a century, Ben E. Keith Company has been a leader in fine food and premium beverage distribution, and we strive to consistently exceed our customers’ expectations. Our Food Division is a complete broad line multi-state distributor, and our Beverage Division operates throughout the state of Texas as a proud distributor of Anheuser-Busch products, craft and import beer brands, spirits, and wine. We are dedicated to the growth and success of our business, our customers, and our employees—continuing our commitment to delivering quality since 1906. Position Summary and Responsibilities: The primary duties of the receptionist are to answer phone calls, greet visitors, and maintain the supply closet. Responsible for creating and issuing employee security access badges to the building. Activate and deactivate employee access badges as necessary. Ensure phones are covered during breaks and lunch and ensure coverage when out of the office for any reason. Instruct and train new relief employees on the phone system and procedures. Provide printed manual for reference. Work with the Security Guard on Lobby Coverage. Answer incoming calls. Receptionist is responsible for answering all phone calls and directing to the appropriate party. Requires knowledge of company and departments, and their responsibilities to effectively transfer calls to the right individual. Deal with difficult callers from various people and sales services. Work professionally with these individuals to ensure proper handling of the calls. Provides callers with directions, phone number and addresses as requested. Notifies technical support when phone system is down, and works with the repair service to trouble shoot issues on the system. Greets guests and notifies employees of their arrival. Ensures the guests sign in and out as required. Directs them to the appropriate location within the building. Signs vendor work orders and notifies Executive Assistant when vendor needs to discuss repairs. Receives in package deliveries and notifies Mail Room of arrival Responsible for inventory of office supplies. Orders stock supplies, as well as those requested by employees within the building. Challenges the office supply company on pricing. Receives in the office supplies, and notifies employees of delivery. Handles returns, invoicing and credits for all office supplies. Perform other administrative duties as assigned.

Requirements

Bilingual – Spanish required
Able to work from 7:30 AM - 4:30 PM
Ability to learn and use relevant internal computer applications
Professional demeanor and problem solving skills
Ability to use 10-key by touch preferred
Proficiency in Microsoft Office (Word, Excel, Power Point) preferred
Ability to perform basic mathematical calculations
Ability to work in a fast paced environment
Able to coordinate multiple activities and follow through with commitments
Good oral and written communication skills and participate well in a team environment
Must be highly motivated and results oriented, with a strong attention to detail
Must be organized with the ability to handle multiple priorities
Must be able to read and write English
Must be 18 yrs. or older to apply
High school graduate/GED required
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
Must be able to lift and carry up to 20 lbs

Nice To Haves

Ability to use 10-key by touch preferred
Proficiency in Microsoft Office (Word, Excel, Power Point) preferred

Responsibilities

Answer phone calls
Greet visitors
Maintain the supply closet
Creating and issuing employee security access badges to the building
Activate and deactivate employee access badges as necessary
Ensure phones are covered during breaks and lunch and ensure coverage when out of the office for any reason
Instruct and train new relief employees on the phone system and procedures
Work with the Security Guard on Lobby Coverage
Answer incoming calls
Direct calls to the appropriate party
Deal with difficult callers from various people and sales services
Provide callers with directions, phone number and addresses as requested
Notify technical support when phone system is down
Greet guests and notify employees of their arrival
Ensure the guests sign in and out as required
Direct guests to the appropriate location within the building
Sign vendor work orders
Notify Executive Assistant when vendor needs to discuss repairs
Receive in package deliveries and notify Mail Room of arrival
Responsible for inventory of office supplies
Order stock supplies, as well as those requested by employees within the building
Challenge the office supply company on pricing
Receive in the office supplies, and notify employees of delivery
Handle returns, invoicing and credits for all office supplies
Perform other administrative duties as assigned