Bilingual Shelter Advocate (Monday-Thursday 2:30PM-11:30PM)

YWCA Utah • Salt Lake City, UT

11d • $19

About The Position

This position is a survivor-driven, trauma-informed, mobile advocacy position focused on helping crime victims increase access to safe emergency housing and retain safe, long-term housing options while they receive tailored support services.

Requirements

• Committed to empowering participants and eliminating injustice.
• An understanding of and agreement with YWCA Utah’s mission, values and philosophy regarding the elimination of racism, empowerment of women and commitment to anti-oppression work and social justice.
• Understanding and commitment to issues of cultural diversity and anti-racism.
• Enthusiasm for working with those subjected to intimate partner abuse.
• Must have the commitment and ability to work sensitively in a 24-hour residential setting with femShale and child program participants who have a history of trauma.
• Outstanding interpersonal skills. Highly effective in communication, conflict resolution, problem-solving, and crisis management.
• Team player. Must be able to significantly contribute to an agency-wide team approach.
• Must have the ability to work with both adult and child vulnerable populations.
• Reliable and responsible. Must be able to work evenings, overnight, and weekends.
• Ability to relate positively to people of diverse ages, ethnicity, socio-economic levels, beliefs, and lifestyles.
• Must be able to pass a criminal background check.

Responsibilities

• Ensure the health and safety of all participants residing at the YWCA.
• Provide a safe and caring environment.
• Conduct intake interviews and assess eligibility for new program arrivals.
• Discuss abuse, sexual violence, and gender issues in a confidential and supportive manner.
• Educate individuals about the dynamics of domestic violence and the services offered by the YWCA and other community organizations.
• Respond to crisis phone calls on all shifts, safety plan, provide referrals and resources.
• Work alongside participants on the residential floor providing basic needs, assistance in accessing services, and emotional and physical support.
• Establish and maintain an effective working relationship with YWCA staff and any other organizations and individuals important to the success of the YWCA’s work.

Benefits

• Paid parental leave (six weeks after 12 months of employment)
• Generous package of vacation, sick, and bereavement time available to all employees (amount accrued varies based on hours/week)
• Health and dental insurance eligibility for employees, partners, and dependents
• 11 paid holidays
• Employer retirement contribution of up to 10.5% of gross annual salary when eligible
• Professional development with internal and external training opportunities
• Free Employee Assistance Program providing counseling options to employees, partners, and dependents

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed