Bilingual Sales/Customer Service

Agm Tools IncAustin, TX
9h

About The Position

Bilingual Sales/Customer Service Outside Sales Responsibilities: - Provide exceptional customer service to clients via person to person and phone - Assist customers with inquiries, orders, and product information - Visit Customers - Upsell products and services to maximize sales opportunities - Analyze customer needs and recommend appropriate solutions - Perform data entry and maintain accurate customer records - Make outbound calls to follow up on leads and generate sales new customers and current customers - Resolve customer complaints or issues in a timely and professional manner Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Responsibilities: Inside Sales - Attending Customers - Provide exceptional customer service to clients via person to person and phone - Assist customers with inquiries, orders, and product information - Analyze customer needs and recommend appropriate solutions - Perform data entry and maintain accurate customer records - Make outbound calls to follow up on leads and generate sales new customers and current customers - Resolve customer complaints or issues in a timely and professional manner - Cashier Drawer Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Company offers; Base salary + Commission Biweekly payment We offer days of vacation, sick days and holidays Training about products, prices and how to use the system

Requirements

  • Fluent in English, both written and verbal
  • Excellent communication skills, with the ability to effectively communicate with customers from diverse backgrounds
  • Strong data entry skills and attention to detail
  • Must speak Spanish and English
  • Previous experience in customer service or sales is preferred
  • Ability to work in a fast-paced environment and meet targets/goals
  • Strong problem-solving skills and the ability to think on your feet
  • Sale and Customer Service Experience from 2-5 years
  • Able to carry, to walk fast to be stand up.

Responsibilities

  • Provide exceptional customer service to clients via person to person and phone
  • Assist customers with inquiries, orders, and product information
  • Visit Customers
  • Upsell products and services to maximize sales opportunities
  • Analyze customer needs and recommend appropriate solutions
  • Perform data entry and maintain accurate customer records
  • Make outbound calls to follow up on leads and generate sales new customers and current customers
  • Resolve customer complaints or issues in a timely and professional manner
  • Attending Customers
  • Cashier Drawer

Benefits

  • Base salary + Commission
  • Biweekly payment
  • We offer days of vacation, sick days and holidays
  • Training about products, prices and how to use the system
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