Bilingual Medical Assistant

Minivasive Pain & Orthopedics•Houston, TX

1d•$18•Onsite

About The Position

Our team at Minivasive Pain and Orthopedics - Med Center Clinic is looking for a full-time Bilingual Medical Assistant to provide direct patient care in the outpatient clinical setting. The Medical Assistant is responsible for supporting a positive patient experience by performing administrative and certain clinical duties under the direction of physician or nurse manager and will assist the physician in scribing patient notes.

Requirements

Must have the ability to distinguish color to accurately interpret toxicology report and results
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
Meticulous attention to detail
Ability to adapt with flexibility
Ability to work as a team and independently by guiding oneself with little or no supervision
Ability to maintain effective and organized systems to ensure timely patient flow
Excellent, polished patient interaction skills. Ability to communicate professionally with patients
Exceptional customer service and phone etiquette
Strong computer skills with proficiency in Microsoft Office, including Outlook, Excel, Word & E-Clinical
Energetic with a desire to learn and develop new skills
High School diploma or GED
One (1) year in medical office setting

Responsibilities

Demonstrates Customer Service Standards (smiles and makes eye contact, greets each patient and visitor, seeks out patient and visitor contact, displays appropriate body language at all times, takes 5 minutes each day to go above and beyond for one patient or visitor, honor diversity and thanks each customer)
Works efficiently and completes tasks thoroughly to optimize patient flow while maintaining quality and patient/provider satisfaction
Escorts patient(s) to exam rooms, interviews patients, measures vital signs, including weight, blood pressure, pulse, temperature, and documents all information in patient’s chart
Confirm patient’ DOB and full name
Confirm reason for visit and date of injury
Educates and may give directions to patient regarding medication and treatment plan as instructed by physician or physician assistant
Maintains patient charts ensuring all related reports, labs and information is filed and available in patients’ medical records/file prior to their appointment. Ensure completeness and accuracy of patients’ forms Patient must have a referral form unless sent from another provider Patient must have x-ray or MRI report Check off list must be completed Letter of Protection must be in the patient file, if applicable
Completes necessary forms as requested including but not limited to disability and FMLA forms
Completes parking placard and/or license plate form
Completes Urine Toxicology (UTOX) test for patient and adheres to the Testing Personnel responsibilities and duties
Evaluates toxicology report and accurately identifies results
Call in for patient prescription refills
Completes op-notes, if applicable, and ensures completeness and accuracy of patients’ forms and Scribe notes
Keeps exam rooms clean and stocked with adequate medical supplies
Maintains and responds to e-mails, telephone calls and inquiries
Responds to and fulfills requests for information including sending faxes and e-mails Takes telephone messages and provides feedback and answers to patient/physician/pharmacy calls
Communicates and documents any status updates and changes regarding patient and treatment plan
Uses downtime efficiently, aware of team members workload and constantly helps and responds positively to requests for assistance from other team members
Protects patient and family privacy rights and maintains confidentiality of patient records in accordance to policy and procedure and HIPAA requirements
Follows all safety rules on the job. Reports all accidents promptly and corrects minor safety hazards. Communicates with peers and management regarding any hazards identified in the workplace
Travels as necessary to other facilities
Performs other duties as assigned