Bilingual Intake Coordinator at Wells Branch Rec Center
About The Position
The Bilingual Intake Coordinator position greet clients, conduct eligibility screenings, and assist taxpayers in assembling all required information and documents. This is a great opportunity for people looking for temporary work, a second job, or an entry-level position into a dynamic non-profit organization. We are looking for a Bilingual Intake Coordinator for our tax site at Wells Branch Recreation Center. The schedule from mid-January through mid-April 2026 is Monday through Friday 9:30am-5:00pm. Temporary Position: January 2025 – April 2026 Check out this video clip about being an intake coordinator in the tax center [https://youtu.be/hbzo3Qlz91g?feature=shared].
Requirements
- Prior experience working in a fast-paced environment
- Professional demeanor with excellent communication and customer service
- Written and verbal proficiently in English and Spanish
Responsibilities
- Conduct intake interviews with clients, which include validating clients’ identities, screening for eligibility, reviewing client documents, and ensuring clients are ready to proceed in the tax preparation process
- Serve as a resource for clients by answering questions and providing high quality customer service
- Support site managers with operations tasks as needed
- Protect client confidentiality
- Complete all specified paid training and tax certifications (No previous experience is required, and support is provided throughout the training period)
- Learn about our seasonal positions at https://bit.ly/taxseasonjobs [https://bit.ly/taxseasonjobs]
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
