Bilingual Front Office Clerk

Legacy Community Health•Houston, TX

58d

About The Position

Get ready to embark on an incredible journey that blends passion, purpose, and positivity! At Legacy Community Health, being a Bilingual Front Office Clerk isn't just any ol' job—it's your chance to shine as the heartbeat of our clinic! Picture yourself as the friendly face that greets each patient and the compassionate voice on the phone. You'll find yourself in a super friendly environment that values care, compassion, and excellence, all while making a meaningful difference in the lives of our community members. Be the rock star first point of contact, creating an unforgettable, warm, and welcoming experience for all patients! Join our superstar team dedicated to community-centered healthcare and making impactful differences every day! Enjoy awesome opportunities for personal growth and development, supported by our top-notch mentorship programs! Immerse yourself in a fun, collaborative environment where your contributions truly matter and make waves! Embrace a mission-driven role that enhances the patient experience and uplifts the community's well-being!

Requirements

High school diploma or equivalent—you got this!
Commitment to creating an environment of care through stellar communication and interpersonal skills!
Be a proactive team player in a medical home model setting!
Master the art of managing multiple tasks with accuracy and attention to detail.
Bring your enthusiasm for lifelong learning and get excited about participating in annual educational opportunities!

Responsibilities

Answer incoming calls with pizzazz, routing and resolving inquiries like a pro!
Rock the client intake process and alert our superstar healthcare team upon patient arrival for seamless care transitions!
Enter patient information into advanced databases with precision to keep records up-to-date.
Join forces with the volunteer coordinator for dynamic management and integration of volunteer services—teamwork makes the dream work!
Nail appointment and client payment management with integrity and efficiency.
Keep the lobby looking sharp and welcoming!
Facilitate lab result processing under the guidance of the awesome Practice Manager!
Get involved in our Performance Improvement Program to hit service excellence outta the park!
Be a champion for a diverse and inclusive environment by showing respect and courtesy to all patients, families, visitors, and colleagues.
Promote collaborative teamwork to achieve department objectives, embracing the primary care medical home model!
Dive into safety training and apply those skills to enhance workplace safety and compliance.