Bilingual Front Office Clerk - Float

Legacy Community Health•Houston, TX

1d•Onsite

About The Position

Step into a transformative role where your presence serves as the dynamic pulse of our clinics, ensuring every patient encounter is not only meaningful but a benchmark of excellence. At Legacy Community Health, being a Bilingual Front Office Clerk - Float transcends traditional boundaries—it's about pioneering compassionate connections and catalyzing impactful experiences for every individual we serve. As the innovative face at our clinics, you'll be at the forefront of revolutionizing patient engagement. Role highlights: Pioneer first impressions with game-changing warmth and positivity that sets new standards. Agile work environment: Experience the excitement of transitioning seamlessly between diverse clinic locations, amplifying your vibrant energy and enthusiasm. Impactful role: Become an integral player in fostering cutting-edge patient-provider relationships. Opportunities for advancement: Navigate pathways for professional evolution and personal advancement in the healthcare frontier. Collaborative team: Engage with a forward-thinking team of passionate healthcare disruptors.

Requirements

Exceptional multitasking skills, revolutionizing call and patient management.
Efficient and precise data-entry prowess, driven by digital capabilities.
Tech-savvy with experience in multi-line phone systems or switchboards.
Bilingual (English/Spanish) proficiency is a disruptive advantage!
A high school diploma or equivalent, ready to innovate and transform!
A pleasant, professional phone demeanor that's both cutting-edge and inviting.
Eagerness to learn and quickly adapt to new tech-enabled skills!
Basic yet essential knowledge like math skills and filing proficiency, ready to be leveraged in a tech-driven environment.

Responsibilities

Answer incoming calls with forward-thinking enthusiasm, seamlessly directing them to the appropriate team members.
Provide a warm, tech-enabled welcome to clients, manage digital intake, and ensure seamless staff notifications of patient arrivals.
Maintain precise and efficient data entry, leveraging digital tools for patient information accuracy.
Assist with volunteer coordination, utilizing agile methodologies for a smooth process.
Adhere to cutting-edge appointment scheduling and digital cash handling procedures.
Ensure the lobby is a tech-friendly, inviting, and comfortable space for all visitors.
Process lab results and engage in data-driven performance improvement initiatives.
Foster a respectful and digitally savvy environment in every interaction.
Evaluate the safety of the patient environment, integrating data insights for enhanced well-being.
Collaborate with your team using agile frameworks to achieve department goals effectively.