Bilingual Front Desk Receptionist
About The Position
Mountain View Pain Center (MVPC) is a premier comprehensive and multidisciplinary pain group committed to relieving pain and restoring patient function and wellness. Our providers are leaders in their fields and our physicians are double-board certified in Pain Medicine. Our patients experience the unique benefits of a dynamic, physician-led, team approach in pain care that is unmatched. Our services include chiropractic care, massage therapy, acupuncture, physical therapy, interventional pain treatments, medication management and regenerative therapy. We are looking to hire a new front desk receptionist for our busy medical office. The ideal candidate is warm, organized, tech-savvy, and thrives in a dynamic, people-focused environment. As the first point of contact for our patients, you’ll be the face of our clinic—setting the tone for a welcoming, professional visit.
Requirements
- High School diploma or equivalent
- 1- 3 years of Customer service experience
- Must have proficient computer/typing skills
- Friendly, professional demeanor with excellent communication skills
- Bilingual required - Spanish speaking
- Must have TB test at the time of hire
Nice To Haves
- Prior experience in healthcare or administrative roles preferred
Responsibilities
- Greet and check in patients and visitors in a courteous, professional manner
- Schedule and confirm patient appointments
- Collect insurance details and co-payments as needed
- Answer incoming calls, checking voicemails, and assist with inquiries or direct them appropriately
- Make outbound calls to reschedule missed or canceled appointments
- Scan and upload patient documents accurately and efficiently
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
