Bilingual Front Desk and Administrative Support

Food For Lane County • Eugene, OR

6d • $20 - $20

About The Position

Provide excellent customer service to all community members and to staff in a professional, enthusiastic, courteous, and compassionate manner; answer and direct all calls, greet visitors, provide referrals, and convey program information to the public. This position will also provide translation support to FFLC staff, and other possible admin tasks at the direction of their supervisor.

Requirements

• Exceptional phone and customer service skills
• Ability to work with people from a wide diversity of backgrounds
• Professional, thoughtful, and respectful verbal communication skills
• Friendly, compassionate, and respectful attitude
• Strong organizational skills with excellent ability to pay attention to detail
• Comfortable working in a fast-paced manner when necessary
• Capable of competently multi-tasking when necessary
• Take initiative to complete other tasks during slow times
• Sensitivity to, and ability to maintain, confidential information
• Proficient use of Microsoft Word, Excel, and Outlook
• Able to operate basic office equipment (copier, postage machine)
• English/Spanish bilingual required – Spanish proficiency will be assessed to qualify for differential pay

Nice To Haves

• Willingness to occasionally take on more hours to cover vacations or other out of office time for the front desk person is a plus, but not required
• Willingness to occasionally use your own car to run errands as directed by supervisor is a plus but not required. (Mileage is paid)

Responsibilities

• ANSWER PHONES and HELP MANAGE PHONE SYSTEM
• INFORMATION & REFERRAL
• MANAGE LOBBY AREA
• ADMINISTRATIVE SUPPORT
• ADDITIONAL TASKS

Benefits

• Eligible for FFLC sponsored benefits (e.g. paid time off benefits such as vacation, sick, holidays)
• Eligible to participate in 401k retirement plan

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed