Bilingual Family Resource Schools Program Manager

City of Boulder•Boulder, CO

9d•Hybrid

About The Position

Under general supervision, the Bilingual Family Resource Schools Program Manager supports families with students at five (5) elementary schools within the City of Boulder in raising healthy, thriving children through programming that encourages family self-sufficiency and removes barriers to children’s educational success. In partnership with the Boulder Valley School District (BVSD), Family Resource Schools (FRS) staff serve the whole school community with focus on at-risk, traditionally under-represented and under-served children and families.

Requirements

Ability to communicate fluently in Spanish and English with strong written and oral skills.
Ability to work independently with minimal supervision.
Ability to work with a wide range of sensitive issues and maintain confidentiality.
Knowledge of confidentiality requirements and practices for case management and how to apply in a school setting.
Skill in data collection and reporting.
Skill in effective communication with people of different ages and from diverse ethnic, cultural, and socioeconomic backgrounds in a positive and cooperative manner.
Skill in internal and external customer service.
Skill in management, including administration, planning and organization.
Valid Driver’s License and ability to maintain an acceptable motor vehicle record.
Have and maintain acceptable background information including criminal conviction history, sex offender and child abuse & neglect registries.
Bachelor’s degree in Social Work, Human Services, or Education; or equivalent of eight (8) years related experience may substitute for the education requirement only.
Two (2) years’ relevant work experience in case management, social work, human services or an educational setting
Sufficient clarity of speech and hearing or other communication capabilities that permits the employee to communicate effectively on the telephone and in person.
Sufficient vision or other powers of observation that permits the employee to review, evaluate and prepare a variety of written documents and materials.
Sufficient manual dexterity that permits the employee to operate computer equipment and other office equipment.
Sufficient personal mobility and physical reflexes, which permits the employee to work in an office setting.
Ability to work under stress from deadlines and public contact.

Nice To Haves

Ability to actively practice self-care.
Ability to demonstrate competence working with diverse populations, through lived experience and one's own identity.
Ability to demonstrate sufficient cultural competency to serve Latino/Hispanic demographics.
Ability to perform well in team-oriented environment.
Knowledge of resources and services available to families in Boulder.
Skill and experience working with children and/or in a school setting.
Skill in budget management.
Skill in management of contractors and volunteers.

Responsibilities

Basic Assistance and Case Management, including Assessing family needs and providing direct or resource and referral services, as appropriate
Making referrals to services in the community or within the school
Providing advocacy, case management, and maintaining accurate and complete records and data
Designs, coordinates and implements enrichment programs that complement academics
Collaborates with community agencies; oversees afterschool providers
Collaborates with BVSD Parent and Family Partnership and school parent organization (PTO/PTA)
Facilitates informal support networks among parents through workshops, events and activities
Conducts needs assessments and evaluations to determine school needs
Engages school staff and program partners in service planning and coordination
Monitors site budget, ensuring that funds are spent appropriately and within budget
Collects data and documentation; responsible for monthly and quarterly tracking
Follows City of Boulder, BVSD, and program policies and procedures
Understands and implements requirements for confidentiality and abuse and neglect reporting
Responsible for safety of self and others, materials and equipment. Takes proper safety precautions to prevent accidents. Reports all accidents following City of Boulder and BVSD requirement.