Bilingual Doula & Home Visitor Supervisor

Start Early•Chicago, IL

47d

About The Position

Start Early is an energized, future-focused organization committed to providing quality early learning and care across the country. Our desire to close the opportunity gap and build more early learning experiences for our youngest learners guides everything we do. As a leader in early learning and care, we scale our deep expertise across program, policy, and research through partnerships across the country. We are recruiting individuals who want to join us in this mission and share a commitment to our core values of appreciation & respect, empowerment, diversity, excellence, learning, and communication. Become part of our rewarding, mission-driven culture. We want our employees to feel empowered, motivated, energized, and passionate about the work they do. A Doula is a trained non-medical professional who provides continuous physical, emotional, and informational support to a mother before, during, and shortly after childbirth in the immediate postpartum period. An Early Head Start Home Visitor is a trained professional who provides weekly comprehensive support services to pregnant women, infants, and toddlers in their homes. The Bilingual Doula & Home Visitor Supervisor is responsible for supporting the Doula and Home Visiting staff and ensuring high-quality programming for Healthy Parents & Babies, along with ensuring compliance with Head Start, Best Practice Standards, and all State and Federal regulations. The Doula & Home Visitor Supervisor supervises our Doulas and Home Visitors. The Doula & Home Visitor Supervisor leads our community-based Doula and Home Visiting services to ensure high-quality, evidence-based practices are being used to help mothers achieve healthier and empowered births. Reporting to the Program Administrator, you will:

Requirements

Bachelor's degree in Social Work, Human Services, or related field.
At least three (3) years of related experience in service delivery to culturally diverse families with young children using a strengths-based approach.
Ability to read, write, and speak both fluently in English and Spanish is required.
Minimum of 3 years of supervisory experience.
Must obtain DONA certifications within a year of employment.
Knowledge of community resources in Chicago, IL
Sophisticated digital literacy including Excel, Word, and Outlook.
Must receive training in education, nutrition, and other topics relevant to the position.
Must plan and implement appropriate family/parent educational activities and function as a member of the program team.
Ability to establish supportive relationships with children and families.
Shown understanding of community resources, family welfare, and government assistance programs.
Understanding of community resources and the capacity to develop community partnerships to ensure that families receive comprehensive services.
Communicate optimally and function well with families, children, staff, and various professional community groups.
Must have strong analytical, communication (written and verbal), interpersonal, and organizational skills.
Deep commitment to advancing diversity and incorporating it into interpersonal routines and practice.
Efficiently establish and handle relationships with colleagues/clients and gain their trust and respect.
Relief and experience in handling risk and uncertainty to move work forward.

Responsibilities

Institute quality assurance measures to ensure the consistency of services.
Facilitates ongoing parent groups with relevant topics for parent education, promoting socialization, prenatal groups, child development, and/or recruitment of other families.
Works with program staff and the management team to ensure full enrollment.
Ensures program adherence to all relevant Early Head Start program requirements, recommending changes to procedures and updating forms.
Attends all meetings and/or conferences as assigned (community, state, regional, and national).
Participate in data collection, program evaluation, and event monitoring for reporting programmatic or contractual objectives, or as assigned by the program supervisor.
Present data and provide feedback relative to service needs; prepare monthly documentation and annual reports to supervise quality and improvement.
Provides weekly supervision and support to Doula and Home Visiting staff in Early Childhood Development, Prenatal Services, Family Support, Nutrition, and Parenting per Healthy Parents & Babies (program requirements).
Regularly coaches, observes, and documents the work of the Healthy Parents & Babies Doulas and Home Visitors to ensure they supervise and maintain caseloads.
Ensures that all written and electronic records are complete and up to date.
Completes monthly monitoring of participant files to ensure all records are up-to-date, complete, and accurate.
Maintains accurate and up-to-date information on program policies and procedures, shares with Healthy Parents & Babies staff, and ensures adherence to such policies and procedures.
Establish and maintain joint community relationships with outside service agencies providing child and health care services.
Design activities to recruit new community partners, and supervise systems to document families' participation, referrals, and follow-up.
Introduce standard processes, pilot new activities, and adopt innovative approaches to recruiting and maintaining community partners.
Partner with ERSEA Coordinators and Program Administrative and Marketing Teams to develop comprehensive program promotion to best serve the needs of Healthy Parents & Babies families.
Work closely with the other community-based doulas, home visitors, and supervisors.
Provide Doula support and backup services, including field support and coverage of home visiting services.
Develop and maintain supportive, believing relationships with families to promote maternal and child health and positive birth outcomes.
Utilize professional training and judgment to complete assessments and screening of families' physical, social, psychological, and environmental health status to develop and implement care plans, make appropriate referrals, and provide in-person connections to community resources.
Serve as an advocate to ensure children and pregnant participants receive appropriate services from the program, community, medical, and private entities.
Provide individualized health education relative to adopting safe and healthy behaviors, including healthy parent-child interaction and self-care practices.
Collaborate with care providers, allied professionals, and other community partners regarding the needs of children and pregnant participants.
Participate in the orientation and onboarding of all new Healthy Parents and Babies staff.
Directly facilitates the professional growth of the Doulas and home visitors.
Ensure that Doulas attend approximately two births each month and maintain availability around the clock during those births. Each full-time equivalent (FTE) doula is responsible for leading a caseload of 20-23 families throughout the year.
Ensure that Home Visitors conduct a minimum of 46 weekly visits per family per year, with each visit lasting at least 90 minutes.
Ensures that Home Visitors maintain a caseload of 10 children.
Ensures that Doulas maintain a caseload of 10 to 12 pregnant participants.
Guides the ongoing professional development of the Doula/Home Visiting staff, including:
Providing coaching/mentoring, facilitation of staff onboarding, and team development.
Developing and implementing staff training.
Facilitation of monthly reflective supervision cycles, plan and facilitate community of practice meetings.
Providing guidance and assisting home visiting/doula teams with prenatal/home visitor socializations.
Other duties as assigned.