Full Time Bilingual Customer Success Specialist McAllen
About The Position
Immediately Hiring Bilingual Full Time Customer Success Specialists! Make a real impact this winter! As the temperature drops, our volume rises. We are looking for dedicated Customer Success Specialist to join our growing team as we gear up for our busiest season yet. Serving a wide range of commercial accounts in the HVAC and maintenance industries across the US, you will be the vital link between our clients and the solutions they need. In this role, you aren't just taking messages, you are the first point of contact for businesses facing challenges. You will manage incoming inquires, triage emergency calls and ensure our clients are connected with the right experts to keep their operations running smoothly. We are currently hiring for Full Time - 10 Hour Shift, Onsite positions.
Requirements
- A welcoming voice with an upbeat tone
- Strong command of the English language with good spelling and grammar
- Computer skills in a Windows based environment
- Good attendance
- The ability to type 35 words per minute or more
- Availability to work one weekend day
- Ability to speak Spanish and English fluently
Responsibilities
- Professionally handling incoming calls
- Greeting callers with a polite and pleasant tone
- Gathering and relaying required information
- Verifying and entering information accurately into our system
- Manage high volume call periods with organization
Benefits
- Employee Stock Ownership
- Full Medical, Dental, and Vision Benefits
- Paid Vacation
- Traditional 401K with company matching
- Free Life Insurance policy
- Legal Assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
