Customer Success Specialist
About The Position
As a member of our Customer Service team, you’ll be the first voice our customers hear, the warm welcome that sets the tone for their experience. You’ll: Answer incoming calls with professionalism, empathy, and enthusiasm Schedule appointments and coordinate with our teams Communicate clearly and effectively to ensure each customer feels cared for Work in a fast-paced, team-oriented environment where no two days are the same In a market with many options, here’s why Crisafulli Bros. stands out: Culture & Community: Our dedication to the community and our employees is a core part of our identity. We're a certified Top Workplace with a "Red Carpet Customer Service" philosophy that extends to our team. Professional Growth: We offer more than just a job; we offer a career path. Through our exterior training partnership and in-house training facility, you'll have access to extensive, continuous education that helps you advance your skills and earning potential beyond what competitors may offer. Advanced Equipment: We provide our technicians with state-of-the-art tools, trucks, and equipment, ensuring you're always prepared to deliver top-tier service efficiently and safely. We would like you to join our family atmosphere, we appreciate you so much we pay you an extra day to spend with your family - we call it a "Family First Day"
Responsibilities
- Answer incoming calls with professionalism, empathy, and enthusiasm
- Schedule appointments and coordinate with our teams
- Communicate clearly and effectively to ensure each customer feels cared for
- Work in a fast-paced, team-oriented environment
Benefits
- Top Industry Pay
- Health, Dental, and Vision coverage for you and your family.
- 401(k) with company match - your future matters.
- Paid holidays & vacation - because time off matters too.
- Modern trucks, tools, and tech - no outdated junk here.
- Ongoing training and career growth - we invest in your success with in-house and partner programs.
- A family-owned company culture - not corporate, not cold. We value our people, and it shows.
- Team events, cookouts, family nights - we work hard and have fun doing it.
- Family First Day
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
