Bilingual Community Partnerships Manager
About The Position
The Community Partnerships Manager (CPM) is a front-line growth driver responsible for producing referrals, which supports increasing admissions, and accelerating revenue through strong, consistent engagement with Regional Centers. This role is highly results-oriented and designed for someone who thrives on owning numbers, winning mindshare, and converting relationships into measurable growth. The CPM demonstrates purpose-driven, mission-aligned work with empathy, integrity, and a person-centered approach. While relationship-building is critical, success in this role is defined by outcomes—referrals generated, admissions converted, and sustained growth—achieved through disciplined sales execution and persistent follow-up.
Requirements
- 3+ years of experience in sales, business development, referrals, or growth-focused roles.
- Proven track record of hitting or exceeding performance targets.
- Spanish fluency required
- High comfort level with field-based sales, in-person influence, and independent execution.
- Proficiency in CRM systems (Salesforce preferred) and performance tracking.
- Strong executive presence, persuasion, and presentation skills.
Nice To Haves
- Experience working with Regional Centers, healthcare, home care, or social services strongly preferred.
Responsibilities
- Own and deliver referral, admissions, and revenue targets, driving measurable growth through disciplined, high-impact engagement with assigned Regional Centers supporting branch office admissions and revenue targets.
- Execute strategic sales plans in partnership with Community Partnerships leadership and Operations, converting relationships into a consistent, trackable pipeline.
- Build, maintain, and expand strong Regional Center and community partnerships by leading educational presentations, 1:1 meetings, events, and outreach that increase brand visibility and achieve referral KPIs.
- Identify and pursue growth opportunities including service line expansion, alternative channel partnerships, and community and philanthropic initiatives aligned with business and mission objectives.
- Support the branch operations manager and team by educating them on sales activity and pipeline progress, while aligning growth initiatives with operational capacity, QA needs, and hiring readiness.
- Track, analyze, and report sales activity and ROI through CRM tools and Quarterly Business Reviews, delivering clear insights and recommendations to leadership.
- Represent the organization professionally at Regional Center meetings, community events, and partner functions, including occasional evenings and weekends.
- Ensure all sales and partnership activities comply with Regional Center requirements, Title 17, HIPAA, and applicable federal and state regulations.
Benefits
- Compensation includes a base salary of $76,086–$86,070, plus up to $12,000 in commission paid quarterly, a $10,000 annual bonus, and a $10,200 car stipend, for total compensation of up to approximately $118,200.
- 24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
- Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers, ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
