Bilingual Center Coordinator (Aging Services) - $21.63/hr

Hillsborough County Board of County Commissioners•Tampa, FL

1d•$44,990 - $61,880

About The Position

This position is responsible for overseeing and coordinating all activities at a senior citizens center. The ideal candidate is an organized, energetic, and compassionate professional who thrives in a fast-paced, people-focused environment. They demonstrate strong leadership and time management skills, with the ability to multitask and effectively oversee the daily operations of a senior dining center. In addition to managing the congregate meal site, this individual will also handle a small caseload for the department’s home-delivered meal program. Responsibilities include processing an assigned waitlist, conducting enrollment assessments both in person and by telephone, and completing home visits as needed. The candidate must be detail-oriented and comfortable using computers for data entry, reporting, and ensuring compliance with grant requirements. They are personable and professional, capable of interviewing clients for meal enrollment while creating a welcoming and supportive atmosphere. An upbeat personality and passion for engaging with seniors is essential, including coordinating and facilitating activities that enhance community and well-being. Strong supervisory skills are required to manage staff and ensure smooth service of pre-plated meals. Bilingual (English/Spanish) candidates are highly preferred to effectively serve the center’s large Spanish-speaking community.

Requirements

Graduation from high school or possession of a GED Certificate; AND
Two years of experience working with clients in community services, social services, aging or health related programs; OR
An equivalent combination of education, training and experience that would reasonably be expected to provide the job-related competencies noted above.
Knowledge of office policies, practices and procedures for area of assignment.
Knowledge of theory, terminology, techniques and practices of gerontology and dealing with elderly clients.
Knowledge of the laws and regulations governing Adult Day Care Standards, Older Americans Act Programs and Community Care for the Elderly Programs.
Skill in the application of interviewing techniques.
Ability to work effectively with others.
Ability to communicate effectively both orally and in writing.
Ability to deal with clients and others in stressful situations.
Ability to use a computer and related software.
Ability to perform basic mathematical calculations.

Nice To Haves

Bilingual in Spanish preferred.

Responsibilities

Plans, organizes, directs and participates in all activities at a senior citizens center to ensure quality service delivery.
Complies with health and safety standards to maintain a suitable environment.
Contacts senior citizens to provide information on available social programs such as social security and food stamps and refers to appropriate agency, if needed.
Processes application forms and interviews prospective participants to determine qualifications and identify needs.
Maintains records and prepares reports using a computer, to keep management informed on center participants and activities.
Oversees the work of subordinates, volunteers and food services at the center to ensure adequate quality services are provided.
Collects and reports monetary donations.
Inspects facility to ensure proper maintenance and security.
Performs other related duties as required.