Bilingual Call Center Customer Service Representative $23 hourly

Raymour & Flanigan Furniture•Suffern, NY

33d•$23

About The Position

At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success!

Requirements

Previous customer service experience in a retail setting preferred.
Previous supervisory experience a plus.
Proficient computer skills and able to learn proprietary P.O.S. program.
Flexibility to work a retail schedule that includes nights and weekends.
Ability to work 40 hours a week.

Responsibilities

Consistently provide genuine, friendly, personable and professional service.
Handle multiple responsibilities and have a customer focused mind set.
Must be available to work flexible work schedule including weekends and evenings.
Go above and beyond advocating for every customer concern and request.
Proactively resolve escalated customer issues.
Ability to multi-task within a fast-paced service environment.
Effective communication, interpersonal and organizational skills in person and on the phone.
Demonstrate excellent listening skills and the ability to work independently and with a team.
Perform additional functions that may be assigned at the discretion of management.
Must be bilingual, Spanish speaking preferred.