Bilingual Call Center Customer Service Representative $23 hourly

Raymour & Flanigan FurnitureSuffern, NY
33d$23

About The Position

At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success!

Requirements

  • Previous customer service experience in a retail setting preferred.
  • Previous supervisory experience a plus.
  • Proficient computer skills and able to learn proprietary P.O.S. program.
  • Flexibility to work a retail schedule that includes nights and weekends.
  • Ability to work 40 hours a week.

Responsibilities

  • Consistently provide genuine, friendly, personable and professional service.
  • Handle multiple responsibilities and have a customer focused mind set.
  • Must be available to work flexible work schedule including weekends and evenings.
  • Go above and beyond advocating for every customer concern and request.
  • Proactively resolve escalated customer issues.
  • Ability to multi-task within a fast-paced service environment.
  • Effective communication, interpersonal and organizational skills in person and on the phone.
  • Demonstrate excellent listening skills and the ability to work independently and with a team.
  • Perform additional functions that may be assigned at the discretion of management.
  • Must be bilingual, Spanish speaking preferred.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Furniture, Home Furnishings, Electronics, and Appliance Retailers

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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