About The Position

The Breast Admin Coordinator will work closely with the breast imaging team, handling administrative tasks such as managing notification letters, following up on patient notifications, and obtaining medical records for mammograms and exams performed outside our Sanitas facilities. They always model exemplary compassion and excellent customer service to all patients, understanding they are dealing with the lives of patients who are ill. The coordinator’s successful performance is directly linked to the overall success of the entire breast imaging team, customer service performance levels, and improvement of overall patient experience

Requirements

  • High school diploma required.
  • Minimum of 1 year experience in outpatient diagnostic imaging facility or hospital required.
  • Knowledge of breast imaging procedures and equipment.
  • Familiarity with healthcare regulations, including HIPAA.
  • Excellent communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Compassion and patience when dealing with patients.
  • Detail-oriented with strong record-keeping skills.
  • Ability to work effectively in a team and collaborate with various healthcare professionals.
  • Deep understanding of the Value Based Healthcare Model and Healthcare ecosystem including an ability to develop and implement innovative solutions that drive optimal outcomes for partners.
  • Advanced English is required.
  • Spanish and Creole are preferred.

Nice To Haves

  • Prior experience in a healthcare or medical office setting is highly preferred.
  • Bachelor's degree in a healthcare-related field preferred.
  • Demonstrated experience and knowledge of eClinicalWorks and MedHost is preferred.
  • Demonstrated experience and knowledge of PACS is preferred.

Responsibilities

  • Managing the notification letter process for all mammograms and ultrasounds performed at our Sanitas facilities.
  • Facilitating the report process to ensure patients are notified about their results.
  • Collaborating with the team to maintain accurate patient records, including medical history, consent forms, and other relevant documents.
  • Managing and organizing patient data in compliance with healthcare privacy regulations, such as HIPAA.
  • Ensuring the efficient flow of patients within the breast imaging department to minimize wait times.
  • Collaborating with imaging technologists and breast coordinators to maintain the quality of breast imaging exams.
  • Staying updated on the latest guidelines, regulations, and best practices related to breast imaging, such as those from the American College of Radiology (ACR).
  • Ensuring the breast imaging department adheres to all applicable laws and standards for safety and quality.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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