Bilingual Analyst, Case Management – Field – Must reside in or near Palm Bay Florida

CVS Health • Satellite Beach, FL

21h • $21 - $41

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Candidates must be located in or near Palm Bay Florida This role will require 50-75% travel for face-to-face visits with members in Brevard county FL Schedule is Monday-Friday, Standard Business Hours 8am to 5pm. We are seeking self-motivated, energetic, detail oriented, highly organized, tech-savvy Case Management Coordinator to join our Case Management team. This opportunity offers a competitive salary and full benefits. Our organization promotes autonomy through a Monday Friday working schedule, paid holidays, and flexibility as you coordinate the care of your members. Case Management Coordinator is responsible for telephonically and/or face to face assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member's overall wellness. Case Management Coordinator will effectively manage a caseload that includes supportive and medically complex members. Develops a proactive course of action to address issues presented to enhance the short and long-term outcomes as well as opportunities to enhance a member's overall wellness through integration. Case Management Coordinators will determine appropriate services and supports due to member's health needs; including but not limited to: prior authorizations, coordination with PCP and skilled providers, condition management information, medication review, community resources and supports.

Requirements

• Bilingual in English & Spanish
• Must reside in or near Palm Bay FL
• Must possess reliable transportation and be willing and able to travel up to 50-75% of the time to meet members face to face in Melbourne and surrounding areas Palm Bay and Satellite Beach. Mileage is reimbursed per our company expense reimbursement policy
• 1 + year of experience in behavioral health or a long-term care setting
• 1+ year of experience in case management and discharge planning experience
• Computer proficiency in Microsoft Word, Excel, and Outlook required

Nice To Haves

• Ability to multitask, prioritize and effectively adapt to a fast-paced changing environment
• Effective communication skills, both verbal and written
• Managed care experience

Responsibilities

• assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member's overall wellness
• effectively manage a caseload that includes supportive and medically complex members
• Develops a proactive course of action to address issues presented to enhance the short and long-term outcomes as well as opportunities to enhance a member's overall wellness through integration
• determine appropriate services and supports due to member's health needs; including but not limited to: prior authorizations, coordination with PCP and skilled providers, condition management information, medication review, community resources and supports.

Benefits

• This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.
• The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
• Additional details about available benefits are provided during the application process and on Benefits Moments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees